Cook Out 5715 North Sharon Amity Road, Charlotte, NC 28215

"I ordered a caramel fudge milkshake and they gave me a fudge milkshake with the tiniest bit of caramel drizzled on top. If you didn’t have the stuff to make the right thing, then I should’ve been told that so I could’ve ordered something else. This is the second time I got the wrong stuff from this place."

"The cookout on Freedom Dr is sooooo sad! I can't blame this on the young generation. BUT this young adult that took my order with big, thick, dirty threads took order and drink was incorrect, sandwich was incorrect. After receiving incorrect sandwich, I let him know you know you gave me the wrong drink and sandwich. His exact words/reaction " Just take the stuff off the sandwich dang." I was in disbelief. He was mad at me bc my order was not correct. Had I not had my husband on speaker phone, and he heard the entire conversation. The outcome definitely would have been very different. At any rate, I will NEVER visit that location EVER again. They don't need one star..this guy need training from Chick-fil-A!"

"Overall the mangers and leaders are spectacular in giving good service,however, recently two new cashiers at the window were very nasty to me when making milk shake half cup milk shake and not dou led my toppings when ask to to do so after it was paid for, overall good service."

"I order only pickles and cheese the put the whole pickle it look like on there I as for chilly and cheese fries and got cheese and old bay fries that was cold and I asked for hush puppies and got some tater tot’s it look like I threw the tray away it was a mess"