Bernardin's Restaurant At Ratcliffe 435 South Tryon Street, Charlotte, NC 28202

"Food is decent but this restaurant is absolutely poorly managed. Our group paid for a split plate ($5) on one entree and while one of the splits came with a quail egg, the manager (James) said the other split didn’t come with an egg “because they can’t split an egg”. Instead of resolving the situation simply and with respect, the manager provided no resolution and walked away. James does not give an iota of care about customer experience. Additionally, they said they validate parking but the card they gave us did not work in the garage we parked in. We will definitely not be back."

"Great dinner. Beautiful restaurant, used to be a flower shop. Stained glass was very pretty. Had the Duck liver pate, Emu, Clam Chowder and Bread pudding with Butter pecan ice cream. Would order everything but the clam chowder again. It was too bland and thick for my taste, too much flour maybe?. Had a great cocktail. Nice place for a first date."

"A gem in the heart of downtown. Fantastically interesting menu (duck confit & foie gras spring rolls? Grilled emu?). The service was prompt, friendly, and helpful. The ambience is quiet and lovely. They cater to allergies and dietary restrictions, and were very good about it. Felt completely comfortable with their handling. By the way, I very much recommend the emu. It's like a red meat, but not as heavy, if that makes any sense... This is a great restaurant for a date or any special occasion."

"Ordered the Fried Calamari & Duck Confit Spring Rolls as an appetizer.. Both were very delicious. We ordered the Short Rib & 14oz Ribeye steak over mashed potatoes. Everything was very tasty! We will definitely come back!"

"Visited for my dad's 80th birthday with a cousin. Ambiance was gorgeous! Prices a little high as expected, but for the actual portions, very reasonable. Our waitress was very kind and attentive to us and all of the tables within her sphere, service is a major pet peeve of mine! Got the shrimp and grits meal and it was excellent, just the right amount with a salad and dessert. They also have a great selection of cocktails and wines! Will definitely be back for another occasion!"