Burger King

"I would give it negative stars if it was possible!! I attempted to order some food on 1 of 3 kiosks at the counter which was uneventful until I went to pay with my credit card. I inserted my card and it said it was ‘approved’ on the card reader but the kiosk screen said I still had to pay. Unfortunately I swiped my card again and the card reader read “approved” but not in the screen. I was waiting for a human to come to the counter to ask for assistance and about 5 minutes later someone finally came to the counter. I informed her what had occurred and she stated there is nothing she can do & I could swipe my card again. Seriously, I replied that I would not swipe my card a third time. Needless to say, I did not purchase anything at Burger King. When I looked at my credit card app 10 minutes later. I was charged twice!! As I walked past Burger King on my way back to my gate, there was no “out of order” sign on that kiosk so I hope no one else experienced the same issues I did. If their food is any reflection of their customer service I am thankful I didn’t get food there. Panda Express is a much better choice in Concourse E!!"

"Entertainment value, i give it a 5. Went to bk because the line for panda express was all the way out to the walkway. No line at bk. Long story short, the line at panda express cleared out while I'm standing there waiting on a hamburger. Also, how can you be out of ice? I had plenty of time, unlike a few other folks that ordered and had to leave with no food. Looking at all the comments, it doesn't look like anyone cares. Raise minimum wage?...nah."

"I had a rather unpleasant experience with the lady at the counter who took our order. Unfortunately, she displayed a lack of professionalism and customer service skills. When I inquired about the nugget meal counts, she responded with a dismissive attitude, rolling her eyes in the process. I politely asked her about her attitude, to which she denied having one and promptly requested another staff member to assist us. In addition, she made a comment about the length of time we spent in line without knowing what we wanted. To make matters worse, she made an inappropriate comment about my children. Overall, her behavior was highly inappropriate and left a negative impression on our visit."

"If I could give zero I would! Waited forever for food. Then the burger was so greasy that when opening the package, grease poured out all over my shirt right before having to board my plane. Definitely won't be back!"

"Closes at midnight, tried to order a sandwich without mayo at 9:45 (after waiting half an hour in line) they then say that they aren't doing custom orders because they "close soon " I've worked in fast food before cleaning up and closing takes an hour at max. While in line all of the employees were loudly cursing at each other about one another, us the customers, and the time. They had LOTS of product piled up outside of the keep warm area which I'm pretty sure is again good safe standards. Risking people's health just to have an easier cleanup... No clue how this location got a 98 on the health inspection. Decided to not eat until I get home at 5am instead."