Panera Bread 4400 Sharon Road, Charlotte, NC 28211

"Get the bugs out! I went here to get food for my daughter. They had a big sign to use the self service computer. So I set up an account and ordered a grilled cheese and tomato soup. Then waited until the text came to pickup. But it was not there. Once I got someone's attention I was told they didn't have the soup. Changed the soup, but then opened the grilled cheese and they used a hard roll instead of bread. Back to the counter and was told they are out of bread. The bread was too hard for my daughter to eat. We had to give her food from someplace else. Other things on the menu had been grayed out but everything we ordered showed as available. The system also could have notified me since they made me signup to receive texts. This is not the fault of the workers, but I will not go back until they get the bugs worked out of this system or hire someone to take the orders."

"I went here today at the mall and it took 30 minutes to get the food. When I got the food the lady spit in my face. I smelt something when I got my smoothie but I didn’t think anything of it. When I started drinking more it slurped up something that’s not supposed to be in my smoothie. I opened my mouth and found a dread in my smoothie that i almost just swallowed. Extremely unprofessional."

"I ordered a large they gave me a small. I asked for the correct size and the woman filled a large cup with ice and still gave me the small. Problem is I didn’t even want any ice. Rude as hell."

"Consistent on food taste and quality as I’ve come to enjoy, but they appeared to be short staffed. The people that were working were working hard, and I can’t complain about that."

"Order number 849466829 on 01.07.23. Delivered a rotten avocado sandwich. I went to bite into it and it even smelled bad. How could someone even put this on a sandwich??? Cleary the employees just do not care. Even if they are employing blind ppl to help the community, they would have at least smelled it. Called twice and no one answered the phone and there is no VM to leave a message. Unbelievable service here!"