Dunkin' 520 North Highway 25 Bypass, Travelers Rest, SC 29690

"I have usually had subpar service here. I came at 6:15 am today and they said they’re not fully open and just got in. I had to check their times to be sure I hadn’t missed something. The posted times confirm they’re supposed to open at 5:00 am. I get it if it’s just a one time thing, but these people are consistently not meeting their own standards."

"We stopped by for a coffee and a dough nut. They did not have one single dough nut of any kind only about 6 muffins. So we just had a coffee. We went to use the restrooms on the way out. They were absolutely filthy. Paper all over the floor, trash can was stuffed full, toilets and floor was discusting and it stunk. I won't want coffee that bad again. my wife had to take four dollars in change because they had no singles. No management here"

"I went by there today and only one man was working both the drive through and inside. He was extremely nice and let me know his circumstances and why he couldn't do my drink order. To this tall man wearing glasses and sweating bullets, thank you for filling in. You deserve a huge raise! I drove away without a drink, but he was the most pleasant employee I've come across there. The food at this location is usually cold and drink orders are messed up quite often. Dunkin' pay your employees better and you'll keep them. Food service is hard, but needed. Give them a living wage and better management. I miss this location giving great food and coffee!"

"After ordering a coffee in the mobile app. I waited at the drive thru for over 12 minutes. I was told to hold on but no one returned to take my order. I drove around to the window. The young lady was talking to an older guy( not an actual customer) . They continued to have a full blown conversation while customers waited at the drive thru and tried to go inside to pick up their orders. I asked for a refund which I was unable to receive since Dunkin’ Donuts doesn’t own the app."