Old Navy

"Great sales, customer service was amazing! Very friendly sales associates, returns/exchanges were very easy!"

"This store has the nicest people working there! I lost my phone in the store last month and they called me because they found it! I was so relieved and incredibly grateful to the wonderfully kind team there. AND we picked up some adorable tshirts to boot!!"

"I'm tired of these stores luring everyone in with online inventory, only to show up at the store and be told..."Sorry, we don't carry that in-store". Then why in the world does it say you do online? You're just baiting people to come into the store. One star, don't waste your time checking anything online. It's not even remotely accurate. They have entire lines of skinny this, or husky that advertised, yet they don't carry any of it actually in the store. Find a different retailer that is honest about inventory."

"I was at old navy in west knoxville today and I went into the dressing room, leaving my sin with friends. He realized I was missing and started crying and screaming, me(in the dressing room) overhears the employees talking about wanting to mock him and making fun of him screaming and crying, and saying he was a disgrace, and everything....the girl just kept going on and on to the other employee. My friend comes in to tell me he's crying and I finally come out and looked at her straight in the eyes and grabbed him in front of her(making it known I heard her without saying it). I was so mad!! NEVER GOING THERE AGAIN."

"Dawn is extremely rude. I have had her as a cashier at least 3 times and every time I leave wondering if I did something wrong to incite her snappiness. As a former receptionist, I’m not sure how Old Navy can employ such a disrespectful, mean person in a customer forward role. At this point it makes me not want to return in the future if that says anything. Come on, Old Navy. The bar is on the floor."