One Medical: Upper West Side

"We were so happy when this office opened practically in our building (with a Pediatric section). We got a membership and since then have not come back - I CANT REACH THEM TO GET AN APPOINTMENT - I CANT LOGIN TO THE WEBSITE (because they made changes that require a reset that isn't working) - My son is sick I have been on hold for over 30 min trying to get an appointment, RUN DONT WALK AWAY form this office."

"I've been here a couple of times & the staff have always been very pleasant & I've not had to wait long to be seen."

"Very disappointing first experience at Onemedical starting with the annual health check: First I had to wait 40 minutes after the doctors visit for the lab technician to be available to take my blood. Now when I have follow-up questions to my Dr on my lab work and PT prescription, I'm offered to make another appointment ( for a charge) to discuss those questions ... So far it took two weeks and still no answers. Trying to call the office with insurance company to discuss the wrongful billing and there is no direct number to call them. 888 number is not answering for over 30 min now"

"This is a very nice place! The facility was very clean, and we felt very welcomed. They have a nursery and spacious waiting room. We were seen on time! Dr. Deanna was very kind and spent a good amount of time with us to address health concerns. The tests were fast too! It seems very reasonable to pay the $199 per person annual membership fee. Just the wait time saved is worthy in my humble opinion! I would not mind waiting less than 15 minutes, but the last practice we went to has hour-long wait time. Since my child have to see several doctors almost every month, it would be better to find a place that won’t keep us waiting. We are glad to find One Medical!"