Metro True Care Medical, P.C. 張建威醫務所

"So, I'm not crazy. I'm not the only one being charged for copay ( which is not required according to my plan for annual checkup). I just need to find my receipt."

"The Drs here are fabulous! I've been a patient for about 5 years and have received amazing care. They really listen and are so willing to help in any way they can. It's easy to get an appt and they offer telemed. The practice is run pretty much like an urgent care so if you don't have an appointment you can still walk in and get treated."

"Very disappointing - I have been seeing doctors from this office for 5-6 years. There was a change of management called 仁德 and since then, they would charge you literally on everything. For example, when my referral letter was expired for a specialist whom I have been seeing for years, in the past, they would call me on the phone for 1 minute and re-issue the referral letter for free as the doctor simply asked my name and info to re-confirm my identity. There is no consultation/advice needed. Now they said they need to charge $30 for this stupid 1 minute simply just to get a referral letter which has been the same for years!! Last time, they also wanted to charge me $30 for coming to see the annual checkup report (it was free before the new management). Stupid rules, they just want your MONEY! Time to move on to a new clinic! 搶錢机器！"

"Front desk staff were very unprofessional and disorganized, making mistakes from time to time when patients asked for reports. Very impatient with patients, when the patient asks unclear questions, the answer is very rude"

"Do not waste your precious time with this office. If there was an option to give 0 stars, that's what I would've given. To start off, the front office staff are loud and rude to patients; especially when they have to repeat themselves to elderly patients, they use a very harsh and irritated tone towards them. Second, having an appointment is equivalent to not having one because you end up waiting 1-2 hrs to see the doctor you made an appointment with. Yes, they do give you the option to "see some one else", so then what was the appointment for? My last straw was when they told me that they did not run one of my tests (which was very important) because I failed to let them know whether I was paying out-of-pocket or using my insurance. Well, who in the right mind would pay out-of-pocket if insurance covers the test? They claimed to have "tried" to contact me but was not able to reach me, and yet I don't have any missed calls or voicemails."