CVS

"Used this pharmacy for 6 months because it was closest to my home. Unfortunately, they were consistently unable to fill scripts and had to send rx to other branches. Staff had a complete lack of empathy and were unwilling (unable?) to think about how their own inadequacies hurt their customers."

"Upon finishing my appointment with my Doctor he told me he was going to call in my prescription and I gave them this CVS location since it was closest to my home. BIG MISTAKE. I was told they couldn’t fill it because it was on back order. And that’s ok, this medication is always on back order so I understood. I was told to call back on Monday since it was Friday afternoon and the weekend was coming up. So I call back Monday and talk to one of the assistants? And she told me it was going to be filled the next day (Tuesday) So Tuesday comes and I made sure I called first so I wouldn’t just show up there for no reason and run into a problem. But now when I called I realized on the automated answering service that usually announces my filled or unfilled prescriptions was no longer reading out any ready scripts AT ALL! I’m thinking to myself…. “Now what’s wrong!!” I get in touch with one of the assistants and she proceeds to tell me my prescription is on HOLD. She then forwarded me to the pharmacist and the pharmacist starts asking me if I have ever been on this medication before ( and I have so I answered yes ) and then she proceeds to tell me that the dose is too high and that that doctor shouldn’t of prescribed this medication to me at such a high mg (may I also add this medication is EXTENDED RELEASE and the dose is not the highest you could get AND I have been on this medication before for many years) So now instead of filling the script for me that’s back in stock she now has to contact my doctor about the dose. UNBELIEVABLE. So now I have to wait ANOTHER day. I ended up having to contact my doctor and HE reached out telling her to fill the script AS HE WROTE IT and this took another several days. It was crazy. I had to wait a whole week just to get a WEEKS WORTH of EXTENDED RELEASE medication that I truly needed. When I met with my doctor a week later to discuss how the medication was working we had to RESCHEDULE because I just received the medication that day and didn’t even get to try it yet. I should of read the reviews before ever sending my prescriptions over to this location. Do yourself a favor - choose a different CVS and read the reviews!"

"Just left the pharmacy 10/7/23 with my son's prescription. I would like to report the pharmacist never reconstituted the Cefdinir and I received a bottle of powder! Since they were closed when I got home I confirmed with another 24 hour CVS pharmacy that this is supposed to be done before the medication is dispensed and given to patient. Had to go out again to get distilled water to make the medicine myself!"

"Been in the area a year and have dealt with them for about 6 months and no matter who it is there’s an explainable level of disfunction. From taking 20 mins to update insurance that was already in the system, to trying to apply a discount, for 10 minutes, I insisted I didn’t need because I needed to spend down my FSA to serving two customers before me. These are just some examples. And rude as all get out."

"The pharmacy staffs has courtesy and they have great deals for personal and beauty care always,they dont price match with the cvs online app !!"