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The Wilshire Grand Hotel
350 Pleasant Valley Way, West Orange, New Jersey, United States
About the The Wilshire Grand Hotel
The Wilshire Grand Hotel is a luxurious lodging destination located at 350 Pleasant Valley Way in West Orange, New Jersey, United States. This elegant hotel offers guests a sophisticated and comfortable stay, with modern amenities and impeccable service. Whether you are traveling for business or pleasure, The Wilshire Grand Hotel provides a relaxing and upscale atmosphere for your stay. Enjoy spacious rooms, delicious dining options, and convenient access to nearby attractions. Experience the ultimate in hospitality at The Wilshire Grand Hotel.
Photos of The Wilshire Grand Hotel
350 Pleasant Valley Way, West Orange, NJ 07052, United States
Opening hours of The Wilshire Grand Hotel
Monday:
00:00 - 12:00
Tuesday:
00:00 - 12:00
Wednesday:
00:00 - 12:00
Thursday:
00:00 - 12:00
Friday:
00:00 - 12:00
Saturday:
00:00 - 12:00
Sunday:
00:00 - 12:00
Reviews of The Wilshire Grand Hotel
"I'm a journalist and last week I had to cover an event here. Food was served, but I was there to work. The wait staff asked me what dish I wanted and I politely declined, saying that I was vegan. They went out of their way to not only get me a completely vegan dish, but also brought out sliced fruit so I could have dessert too. That was very kind of them. It's a beautiful place and they had live music playing as you walked in. Bathrooms were very clean with plenty of full length mirrors. I didn't see the hotel rooms, so I can't comment on that, but what I did see -- and experience -- I really liked! The staff are what make this place!"
"Mixed feelings: the hotel and room were nice. Breakfast included which is not automatic anymore. The service is not good, people, you are not professional. But worse, our family reserved a room as well and for two nights, they even got an email back from the hotel... when they checked in, they were informed that they cant find their reservation... surprising isnt it? Well the clerks were below any minimal expectation and did not resolve the issue. Even after showing them their email. Worse: they required an additinal payment for the room... unbelievable... our family did not have the choice, it was late and they have a baby. I would like to hear what you guys have to say about it, it was last week. We suspect you are overbooking. An hotel that has self respect should never ever treat customers like that. So be aware guys that any reservation you have with this hotel may come short. This is too bad as the hotel has, overall some qualities."
"AVOID AVOID AVOID. I booked through HotelTonight for my mom because there was an issue with her house and the pipes right before Thanksgiving. She's a nurse who worked a double shift and I wanted her to have a place to sleep and to properly shower while things are getting fixed. She contacted me that the hotel room did not have a working heater and the room was cold. I told her to contact the hotel to see if they could 1) get it fixed or 2) get her a new room. You know what this hotel said to her? "Sorry, but the person who fixes the heat is gone for the evening" and kept her in the same room. It was 1AM her time so she decided to bear with it and go to sleep in the COLD. I never write reviews when it comes to my personal experience even it's terrible, but when it comes to my family, I will never let a company get away with nonsense. I am so pissed that they couldn't do the bare minimum for my mom. Never again. Here's the attached photo with the broken heating/AC unit."
"I recently stayed at the Wilshire for a business meeting. The experience was terrible to say the least. The person at the front desk was incapable of adjusting my reservation. The deadbolt on the door did not work so my safety was at risk. The electrical in the bathroom did not work and the battery in the remote was dead. I also saw another guest ask for a light bulb because one was burned out in his room. The front desk person said they did not have any replacement bulbs. On top of this, there is no restaurant. There is no way I'd ever risk staying at this hotel again."
"Was a relatively good experience staying here but the rooms and hotel is not a luxury experience. It's a solid 3 star hotel with a lot of nice amenities and stands above the crowd with its service and setups. Breakfast was good but not something to write home about. As this hotel also hosts a lot of weddings we could hear music and a low bass thump until late night as we tried to rest - better sound proofing would be appreciated. One minor complaint we had was that the complementary electric car chargers were always occupied and that too by people not even staying at the hotel!!! This should be better enforced and also some people just park their regular ice cars in the ev charging spot."
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