EmblemHealth
About the Business
EmblemHealth is an insurance agency located at 55 Water Street, New York, New York, United States. We offer well-being solutions for companies and their employees, providing personalized health care at affordable prices. Members can easily access care through their myEmblemHealth account, where they can find benefit summaries, covered drug lists, and necessary forms.
As the baby formula shortage continues, we advise taking certain precautions. Our health insurance plans offer peace of mind and the care you need, with access to quality providers in New York. Adults 19-64 may be eligible for an Essential Plan with $0 monthly premiums, while individuals and families can also access plans with $0 premiums, including Enhanced Care and Child Health Plus.
Our VIP Medicare plans cater to various needs and budgets, with no referrals required to see specialists and additional benefits such as dental and vision coverage. Speak to our Neighborhood Care specialists or sales representatives to explore plan options and enroll today. Call 800-859-4880 (TTY: 711) for assistance seven days a week from 8 a.m. to 8 p.m.
If you were enrolled in an employer-sponsored EmblemHealth plan between Jan. 1, 2015, and Sept. 29, 2023, please review the settlement notice from the U.S. Department of Labor. Please refer to your plan documents for specific information about your benefits coverage. Explore your options and enroll in an EmblemHealth plan today for the coverage you need.
Photos
Location & Phone number
55 Water St, New York, NY 10041, United States
Reviews
"can't speak for this exact location but everytime I call a rep for Emblemhealth they are EXTREMELY pleasant and helpful. I am a complete novice to healthcare insurance and the reps have guided me each time with utmost patience and respect, it really has made the insurance process quite easy for me. Love the reps and keep up the great work - very happy to keep Emblemhealth as my insurance"
"Emblem you all really suck!! Very frustrating being unable to receive quality customer service. Loud roosters in the background, employees with very thick accents living off shore in the Philippians unable to understand nor provide accurate assistance!! I will be changing my children's health plan due to this!!!! I've spent countless hours on the phone with these so called customer service representatives attempting to figure out what is going on with my account as I've been unable to submit a payment both online and on the phone, not one person was able to help due to language barrier!!!! I will definitely be escalating my compliant!!! If you're going to hire overseas at least train and hire people who actually speak english!!! Word of advice don't bother with EmblemHealth!!!"
"Identifying, much less meeting with, mental health providers participating in Emblem plans and accepting new patients is a fool's errand. Directory on the Carelon partner website is full of incorrect information, and the hold time for a telephone rep at Emblem was over 25 minutes, leading to baling out."
"They came down a full star this morning. They called me from an unrecognized number and DID NOT leave a message. This is typical for customer service these days. I have run into this in the past. I call back and nobody knows anything because they DID NOT notate the account for the next rep. Many times I never find out the who or what if the call and I don’t get a follow up call either. This didn’t fall between the cracks, it was forced into it. C’mon guys, you’re not selling widgets. People’s health should be the first priority, not the last consideration, if at all. The rep now has a record of calling me in case any questions are asked. This doesn’t even reach the level of customer service at the widget company. Why do you think it is acceptable here? I am fairly confident you will not contact me regarding the reason for the call. Now the crack is painted over. This is a lose-lose!"
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