Petco

"The groomer was VERY RUDE to my dog, pulling directly on my dog's tail and body! My dog was trembling with fear when he saw the groomer! Shop assistants aren't really nice to animals！！！AND VERY RUDE!!! The clerk also adds extra money to the bill without checking with us about the extra charge. And when we confirmed the amount with the shop assistants, they tried to intimidate us！I would tell people I know never to go to petco again because of their VERY DISGUSTING attitude！！！"

"I forgot the woman's name that work there with the glasses. She was working hard, and I was very upset at the customers, giving her a hard time. She deserves all the credit and love. Thank you whoever you are miss for your help. I had a wonderful experience at the store on my purchase"

"I loved my Betta Fish I got there. The staff was so helpful and told me exactly what to buy and what I don't need. I always appreciate people who don't try and up sell!"

"Are you looking for a groomer who does the job in Turtle Bay Petco NY? Diana is the one! We’ve been a longtime returning customer with her for years, had no issue with my dog’s bath or grooming. She just does the job every single time no matter what, and today my dog just received a special gift from her, what a surprise! I’m telling you she does the job with care and professional, period."

"Big NO unless you don't have other grooming choices. 1. My dog returned with dirty feet as if he had nothing there. Yellow muzzle as well. Some groomers (who I decide to return to) are able to clean them with no problem. 2. Tip was asked before I saw my dog. I was asked to check out and leave a tip before I saw my dog. I left a standard tip. However, with the dirty feet, I wish I could withdraw my tip. 3. My dog was more than happy to see me - a good sign that he's not happy with Petco. My dog usually ignores me when his stay is happy - at hospital, daycare, groomer he likes, etc. But my dog was very eager to meet me at Petco. And the one who seemed to be the manager barely responded to my dog. I believe my dog hates Petco. 4. I feel bad for groomers too. They don't looked experienced and take longer than other groomers to handle my dog. My dog had bath and haircut in 2.5h with an experienced groomer. But today it took 2.5h to just have a bath. They look like apprentices and receive instructions from "manager" often. The cost is not high and they work long hours. I'm afraid they're not paid generously."