Family Health Center of Harlem 1824 Madison Avenue, Manhattan, New York,

"This is for the dentist, Dr. Atsaves... There are not enough stars in the galaxy to give Dr. Atsaves. I scheduled my husband's appointment for a root canal and had to wait 4 months for the appointment, but it was well worth the wait! She is God's hands on earth. I've been in the medical field for years and never met a Dr or DMD with as much patience for a patient like Dr Atsaves. My husband had a late appointment and needed other corrections made on the tooth, and she did the job!! After 5:30pm when staff want home, she continued to do her work, and was her own assistant! She went above and beyond for my husband, and i'm sure for other patients as well. And I just wanted to take the time out to acknowledge that on behalf of my husband. Her patience and deep empathy is truly a testament to her devotion and respect of the Oath she made years ago. Thank you Dr. Atsaves!!!!"

"Horrible. This place will do more for the community if it was shut down and turned in to anything else besides a clinic. Place sucks. 10+ years of a disservice/inconvenience to Harlem. If you need any medical attention this is NOT the place to go. You will die twice maybe three times before you are seen or taken care of. Promise you. Long dragged out wait times. Condescending and rude front desk staff. Everyone seems to be lost or looking confused. No one has any answers ever and you’ll probably leave worse than how you came in."

"zero stars, waiting on the phone for hours for them to hang up on me every time ( 3 days straight). this cannot be a coincidence, terrible terrible please hire new representative because yall are definitely losing out on patients if everyone is saying the same thing. also for everyone else i was able to get an appt ASAP with no hassle at (pura dental center )and they take most insurance. same area ....goodluck!"

"I gave your office a call today around 3:19 PM on October 30th, 2023, hoping to set up an appointment for my dad. To my surprise, the woman I spoke with came across as extremely disrespectful and rude, even while I was simply providing my information. When I expressed my concern about her behavior and requested to speak with someone else, she abruptly hung up the phone on me. I'm left wondering about the quality of service your establishment offers when the individuals answering the phone don't seem to prioritize basic manners and courtesy."

"The worst! My mom came in asking what day she can make an appointment and the lady said on Tuesday- my mom then asked if she can make an appointment another day and the receptionist got angry at my mom giving her attitude and my mom politely asked if she can go another day and the lady simply ignored her and my mom was forced to leave bc nobody would attend to her. Lots of crackheads there too DO NOT RECOMMEND!"