Beach Club Suites 1217 Ocean Avenue, Ocean City, NJ 08226

"We had very high hopes for this hotel but we're very disappointed and felt a bit scammed. We had reserved a Queen Suite with the kitchenette for 7 days. Here were the issues: 1. The website description for our suite said "daily housekeeping", when we were only provided new towels and garbage removal 3 of our 7 days even though we had the "please make room up" sign on our door daily. We actually had to call to get the room serviced. 2. The website description listed a "heated pool". 2 of the nights we stayed it dipped into the mid-60s and the pool was too cold to go into. Why list a heated pool if it's not heated? 3. On day 4, our room key cards were deactivated during our stay. We called down to the front desk they said we had to all go to the lobby for new ones. With 3 little kids that is tough with all our beach stuff. You think they would at least bring up new key cards since it obviously their fault. We didn't even get an apology. 4. There wasn't any security over the access to the boardwalk pool. There were about 7 college kids that came from off the street and waited to gain access then wouldn't leave. It took the staff a while to deal with the issue. For the money we paid for this suite for a July week, I hoped for a better experience. We had better luck at other places in the past."

"My wife and I have been coming here for years. Great place! This year the DVD player in our room didn't work. Mike ,the evening maintenance person went above and beyond the call of duty to get it up and running with the help of the daytime Maintenance person. That's one of the reasons well keep coming back"

"Stayed at the Beach Club Suites for the fall block party weekend. Room was great, lots of room to move around. The king size bed was very comfortable. Having a full size refrigerator was great. The pool was open, the pool and sitting/lounging area was very clean and well kept. Will be staying at the Suites again for sure!"

"It has all the C's. Convenient, Clean, Close. Our suite looks as if it had a fairly recent facelift, the beds were OK, the place seemed well maintained. We have stayed there for the last few years, it's pretty decent."