Aloft Long Island City-Manhattan View

"We had a wonderful stay during Broadway Week. The Aloft Long Island City is convenient to the E line and had us at the theatre in 15 minutes. The top floor suite had gorgeous views over Manhattan and comfortable beds and amenities. Highly recommend!"

"I had the best time here and this place looks exactly like the pictures. The staff was absolutely amazing and funny. Clean, super friendly staff and wonderful amenities. The hotel is in a nice area with plenty of food choices nearby."

"Canceled the reservation a day before, but the hotel refused to refund us after 3 months of back-and-forth! Hotel initially AGREED to issue full refund. After 3 months of “communication” and waiting, still have NOT resolved. Can’t believe the staff are actually trained to work. We talked (both over the phone and in person) to the hotel managers more than 10 times and they just don’t seem to have any ability to solve this problem. Asked us to wait a few days every time when we reached out. But never resolved. NO efficiency at all. Didn’t provide any form of documentation of the problem during the whole process. Every time when we reached out again, we had to explain the whole issue over and over again and talked to different staff and tried to help them to be on the same page. The last time we spoke to Kimberly, the manager, about this matter was on December 5, 2023, when she stated that the refund had been issued from her end. But once again, we had not received anything from the hotel. It has now been over 3 months since the original reservation and we still have not received the refund. This is unacceptable, especially as we already spoke to Kimberly (one month ago), who confirmed this would be done. 2 days ago, we once again, reached out to the hotel about this issue. Kimberly, the manager, responded that they couldn’t issue the refund, and she lied obviously! So we didn’t stay a single night, they charged us $750!"

"We had a wonderful stay this Christmas weekend at Aloft. The room is more spacious than the picture lets on, and the hotel feels fancy yet low key. Location is also good, with subway and shops around the corner. Perfect! Bed was a bit too soft for my taste though. A special shoutout to Kimberly for all her hospitality and kind attention to detail - she made our stay. We will be back, and so will our friends :)"

"The hotel was very clean, the rooms were wonderful, and up to date. The staff were all super helpful and nice and were able to accommodate us to an early check in and a city view. The location was great because the subway was very close. We didn’t have any issues here, and we had a city view and it was perfect! 10/10 would recommend !!"