Online Integrated Solutions 370 Lexington Avenue, Manhattan, New York 10017

"The young lady, which whom was helping me, was very unprofessional. She sat directly across from the waiting room.To describe her she is light skinned; had a black head band with Afro out. I think her name is Uokoye or name printed on their Desktop monitor. This organization is a whole scam!!!! I highly recommend going to vsf or some other organization not through a third party company!!!! These individuals can’t be trusted. Not after I have been scammed! I’ve filed a police report after the young lady made purchases through my bank account. Thankfully I’ve checked my account immediately after receiving notifications from my bank. Never ever again. I had an appointment and they persisted to charge me a walk-in fee of $55. On the companies website, it does not indicate or disclose a fee if you have an appointment all of these unknown charges were all surprises to me. On top of that prior to coming, I’ve made multiple attempts to contact the office the phone number does not work. Messages are backed; Plus, no one responds to your email or phone call. To print one piece of paper they charge $25 dollars, It’s best if you go across the street to FedEx. From what the young lady informed me a walk-in fee is $150.00 I’ve asked for a receipt nowhere on the receipt does it indicate why you are being charged? I was charged $55.00 I had an appointment. It doesn’t make sense. They are all full of rubbish. In reality, they don’t deserve any STARS."

"This place honestly deserve 0 stars. Not even for the way they treated me, but they way they treated others who came for their services. I have never experienced such unprofessionalism in my life and this was my 3rd time applying for a Nigerian visa. There was no order in the office, regardless if you have an appointment or not. I was there for a 10am appointment and was addressed until 12:30pm. I had to go up and down to FedEX so many times, I cannot count. Instead of instructing persons once and clearly, it was as if they found joy in you going in and out the office. The website does not detail all you'll need for your appointment. So much was unclear. It was truly a disappointing experience; especially being that some persons have to drive from very far to visit their official, there should be more professionalism and more consideration taken."

"I got mines Applied 11/21/23 - Received 12/30/23. ***Please update y’all review so we can know your process, timeframes. When I read some of these reviews I’m like: SO WHEN DID YOU GET YOUR VISA? or DID YOU GET YOUR VISA? ON TIME? Please let us know. ***11/21/23 They are the best!!!! I saw these queens today & they helped me so fast and I will be back to review again when I receive my visa! Very respectful and helpful ladies they are about their business I AM PLEASED! They accept walk ins for a fee on top of the other fees and you can pay for you visa there! They have all of the equipment needed. Please make sure you come with all you paperwork that is required! If you need anything printed out there is a fee for that too but so worth it. I love them NEW YORK WAS READY FOR THE PEAK SEASON!!! THE BIG APPLE IS THE BEST OIS CENTER HANDS DOWN! ***Update 12/8/23 my visa was due Dec 4th, no update online with my tracking number, I do not have it yet. I emailed them and Nigeria mission with my inquiry as well as called them both. No answer as of yet. I don’t like that. I will return with my updated review later. ***Update 12/24/23 I spoke with the receptionist lady from the consulate of Nigeria in NYC. She gathered my information and checked on my status for me and told me it would be on time for my trip. My husband said to believe her. Then a couple days later I get the email that my visa is ready for pick up. When my visa is in my possession, I will be back for my final view from my experience with OIS services. ***Final Update 12/30/2023 I received my visa. I have over one week left before travel which is good compared to others who use OIS services. The NYC OIS center called me last night and I got it tonight. I’m so grateful. I hope I never have to use these services again because my husband is Nigerian and I can get a Naija wife card. This was a learning experience but too much on my nerves. On a POSITIVE NOTE: The two ladies there are very polite and professional in my opinion they are doing the best they can with what they have to work with. I think they (OIS CENTERS nationwide) probably don’t answer the phones because people have been rude to them. No matter what we should always calm down show respect, but be VERY PERSISTENT, this makes people want to help us. I had to pray, email and make calls like no one’s business but I got it on time over a week before my trip. ADVICE please go for your visa the maximum time allowed to apply BEFORE travel, in NYC OIS center is 90days you can apply for visa before travel. Other center in the USA I don’t know but you need more than a month. You need to apply for visa 2-3 months in advance in my personal opinion if you are going to use these services."

"No one answers the phone at all. The voicemail is full. Nor do they respond to emails. They have had my passport almost a week now and still have not mailed it. I do not live in NY so this is extremely distressing as my flight is in a few days. Very disappointing as there was no issue last time. (NYC office)"