Center for Biomedical Imaging (CBI) NYU Langone Health, Radiology Department 660 1st Avenue, Manhattan, New York,

"Worst place ever for an MRI. Was scheduled for 6:20. At 6:40 PM I was told 10 minutes. Any at 7:15 PM I was told 10 minutes. It’s 7:37 and I’m still waiting. Don’t come here. Go anywhere else."

"Ive been provided with the utmost professional care. Always a wonderful experience with this location. The team at 660 1st avenue has shown a clear vision of providing a personal service to help put a smile on my face. I am grateful for all they do. Extra care to help patients feel comfortable in no time at all. A.G. Schneiderman."

"Best experience i could ever hope for. I am claustrophobic and have been beyond anxious for 3 weeks before my appt. I was dreading this, but, I decided to go and see it through if I could The registration desk was welcoming, friendly, and efficient. Within 15 min., I was taken to start the MRI process, I told them about my anxiety and claustrophobia and and and they were wonderful, reassurring, let me try it out, and were in contact with me throughout. They spent extra time helping me relax. The place was clean and bright and it was the largest MRI they had. I am thankful for a 45 min MRI experience that wasn't as I had feared. I l istened to music and did some breathing and medidation exercises. Then it was over. Great job NYU MRI team at 38th st and 1st ave."

"The worse of the NYU labs. They lost my online registration!!! I had to fill it out once again. . I had a 4:30 appointment they took me back at 4:30. I waited in a gown in a cold room until 5 PM. I could hear all the young technicians (20s to 30) laughing and wandering around. Finally after that half an hour I found someone and asked what was happened they said we are just preparing the room. The room was ice cold as always I asked for a blanket. They strapped cameras on me before a blanket. I have had this mri before and never had additional cameras. They tied the cameras on the very spot that was swollen and jammed them down. I asked to have them moved. They kept hurting me with them. The headphones only worked on one side. Then there was obviously something wrong with the machine they never turned it on until I was lying there for at least 10 to 15 minutes. I have had many MRIS I know that the machine is supposed to go on immediately. How did I know how long it was because 4 songs played on the radio it may even have been 20 minutes. I came out 45 minutes after going in. Way too long for a simple MRI without contast. I have had this body part MRIed before and it takes from 20 to 25 minutes. The CD machine was broken and they could not give me a cd. DO NOT GO HERE. This is my third time here where things have gone really wrong. The other NYU MRI labs are normal and 200% better."

"I love all services I've received from nyu and it's related facilities. Very courteous and professional. Every staff member Ive interacted with has made me feel comfortable every time I get my MRI. I always joke that Being nice must be part of the job description."