Park West Radiology

"I have been coming coming to this facility for several years and it was always very slow to process patients and making them wait, but during the pandemic STILL make a patient wait for an hour is completely unacceptable! I was promised to be seen by an office manager ahead of time due to my next doctor’s appointment, but instead they made me wait for an hour! Whereas, other more efficient facilities take their patients right away with no wait time to minimize the exposure. I had to leave the place without a test done. Very inefficient facility that doesn’t care about their patients one bit and is just a waste of time! If you value your time and safety, my advice is to find a better facility, that actually cares about their patients as much as value them."

"The technician Tarajee was super nice! She projected a confidence and poise that made me feel comfortable right from the start. In a clear, easy style she directed me on what to do and expect. I felt that if the ultra sound results were to show any health concerns, she would have gotten me the best images possible. Keep up the great work! In addition the front desk receptionist Naomi was quite helpful with answering all of my questions all while being understanding of my rush to meet an upcoming appointment elsewhere."

"The staff in general is very courteous and pleasant. What as any busy person, I am completely OVER is the fact that is you say I have a 9:30AM appointment I expect to be seen within 15 off that time. Most working people do NOT have the LUXURY of spending half a SDSU waiting because you cannot do things in certain time frame. Besides the fact that we are in an incredibly vulnerable place, we have to fork out incredible amounts of money for services that should be prompt and painless."

"The staff was very pleasant but the person who registered me put me into a slot for over an hour away. I was a walk in. They then took someone else before me who had come in afterwards, but since I didn't know what procedure he was going in for, I didn't say anything....until 20 minutes later and I still wasn't being called. When I mentioned this to a staff person, they looked into it and acknowledged I should have gone before that person. They were super nice but I still wound up waiting for an hour for a simple x-ray that took 5 minutes."

"I was greeted with a hello as I walked in by the person that does the registration. All information given and provided really fast. The technician was very nice and polite. I was in and out in no time. They are definitely coordinated, courteous and on point with it all. Will definitely continue to go there, my experience was great. Thank you."