Quest Diagnostics Newburgh 347 Fullerton Avenue, Newburgh, NY 12550

"These people should be shut down. What an absolute joke of an establishment. I’m going here because I need to give blood, not because I want to. I made an appointment for 2:45 and was 5 minutes late but they decided they wanted to close early for the day so I drove 30 min for nothing and now have to wait another day and drive all the way back. This place should be condemned"

"I can’t speak for anyone else but my experience here was amazing, I have been really anxious about getting my blood drawn but it was easy to schedule, easy to check in, they got me in fast and Bianca was so sweet and got my vein right away, this helped ease my anxiety for my next visit! Thanks Bianca!"

"No one would answer phone after five minutes. Recording says to go online. Went online and it would not accept my insurance number. HUGE waste of time. My script was also sent to me via email. After reading the review below....I'm done."

"The woman Lisa is extremely unprofessional she had me wait over an hour for a drug screening and then tells me after the waiting period that they don’t have part of the test I had then asked for a supervisors number and she began to raise her voice at me and then gave me an incorrect number and went thru my patient file and called me off her personal phone which I believe is a violation of hipa laws!!! Would never go back because of tHis experience please hire more professional individuals"

"I've attempted two pre employment drug screens here. One, a walk in, had me waiting three hours before I had to leave. The second I had an appointment, but was sent away due to not having a mask despite being vaccinated. Going out to find the mask took a long time due to road work in the area, and I couldn't wait to be seen again. Upon asking one of the techs if I could reschedule I was told they cannot do this and everything needs to be handled online. These delays will likely cost me my opportunity. Hopefully Quest can take some time to review their staffing here and possibly look into customer service training for the techs. If you need to do a pre-screening for work, I recommend scheduling an any other quest lab location in the Hudson Valley. I'm sure they will be able to figure out how to schedule appointments for their clients."