Island Tech II Auto Repairs

"If I could give zero stars I would… I went for a wheel alignment and turned out my car needed more than an alignment. Things seemed to be going well and Mike and his coworker (who’s name I did not catch) were explaining to me the potential issues and answering my questions which I really appreciated. A few minutes later, as I am on the phone I hear them talking to one another about my high expectations and mocking my questions and concerns. I was shocked at how nice they seemed to my face but as soon as they thought I was not listening they mocked and ridiculed me. I do not appreciate being treated in a condescending way nor do I think any customers or person in general should be mocked for wanting to understand what the issue is and how to solve it. It’s literally their job - I’m not a mechanic so there’s absolutely nothing wrong with wanting to understand what will be done to my car. DO NOT SUPPORT THIS BUSINESS. You deserve to be treated like a respectable human being. Mike and coworker, I hope you learn that words do have an impact - you lost a customer and I cannot in good faith ever recommend you to anyone I know."

"Fair prices does a good job highly recommend"

"Walked in at 820 am to have engine light issues checked the guy at the front was like okay its $125 so I agreed he recommended to change th oil first maybe that will solve the issues I agreed. Everything seemed good however this was not my car so I didn't know what year or model it was I expressed that to him and he visually seemed angry about that i Ingorned that and I did say sorry it's not my car. While I was waiting for the my ride I noticed the place I parked was not the best as bus could easily hit the car so 14 min of waiting I went inside the office now here is why he is getting such a low rating. I walked in and first word out of his mouth Front desk: "now what?" Me: smiling I didn't even get a chance to say anything Front desk: here take your keys I don't wanna work on it. Come back next week. Me: confused as heck at first I thought he was joking but then he throw my keys at me. So keep your apologizes don't say their was miscommunication of any sort. For those wondering skin color wise I'm brown and the front desk was white make of that what you will. WILL NOT BE GOING THERE CAUSE TRULY I MIGHT ACTUALLY CATCH A CHARGE. PEOPLE LOVE PLAYING VICTIM. but yeah full content description can't comment on work as they didn't do a dam thing but if this how they start you decide if you want to leave your property with people like this."

"Very welcoming place . Very informative to their customers on things they don’t know . Mr Mike helped a lot on things on my wheel alignment . Recommended."

"They did a great job fixing my car and getting it to pass inspection in record time. Their attention to detail and patience answering all questions was greatly appreciated. Would definitely recommend!"