Pep Boys 1941 Forest Avenue, Staten Island, NY 10303

"I took my car in because I was having a coolant issue. They could not get to it until today. I got my car back and drove a short distance before the thermostat went up near the red. So, they evaluated my car again and they told me I have a head gasket issue. Why was this not discovered the first time? Now, I have to wait until tomorrow to my car to a dealer, where it already could be if the problem was diagnosed sooner, then figure out how I am going to get to and back home from work. Never again Edit: I took my car to the dealer, and the problem was the radiator and thermostat. Why was this not diagnosed by them?"

"This place is great. They were quite quick and efficient the changes my breaks and helped me get an oil change in a matter of less then an hour or two. They answered all my questions and helped me out so much. Go to them for all your car needs."

"The service here has steadily improved for the last few years. Their prices are very competitive and their service is very reliable. I have been recommending them to friends and family. I would recommend you give them a try! I love how you can track the service on your phone! My one complaint is that they need to improve the facilities. The waiting area needs a lot of TLC."

"Never heard of a company giving a car back dirty with tire lube all over the tire, brake dust hand prints all over hood, never replaced valve stems, the red dot is not lined up across from the valve stem not to mention the one rim is burned beyond repair and the excuse was "we made the customer aware it could be damaged" like no, it's they used a damn torch to heat the lugs....a bolt buster would have did the job without the damage to the rim. pep boys on forest Ave gotta be the worst tire shop on the island."

"My son was on his way to NJ from Long Island and started having an issue with the Jeep brakes. It was late Saturday but Jonathan took him in and repaired everything very quickly and the team was actually there late to finish. Really nice and dedicated crew. Great experience!"