Fix a Dent Auto Body

"More than happy to give Fix-A-Dent a 5 star rating. Would give a higher rating if I could. Everyone throughout the entire business is courteous, polite, professional and highly knowledgeable. Their prices are reasonable and fair. In the 8 years I've been bringing my vehicles there for repair and routine maintenance, no one has ever tried to "upsell" me a product or service that I didn't need. I can say with 100% confidence that no customer will ever be mislead or treated poorly at Fix-A-Dent. They are exemplary at demonstrating how a customer-centric business should operate. No other automotive business would even be taken into consideration to work on my vehicles besides Fix-A-Dent."

"I requested a tow via AAA they were assigned to tow my vehicle tonight 7:18 Pm Driver text me he’s there at the location 45 mins prior. I arrived he never introduced himself or asked for ID or anything. He was already hooking my car up then proceeded to tow w/o it in NEUTRAL.. I had to stop him and personally put my car in neutral after hearing multiple loud clicking sounds. Upon arrival to the address where i was towing it.. i got in the truck to put it in park, while he was unhooking it & my car would not shift gears to park anymore.. I got out to inform him and he GONE. No communication. Never finalizing ANYTHING.I don’t even know the guys name. And, my car was still rolling backwards..Who does that? All my years I’ve NEVER experienced this level of unprofessionalism with AAA! the mechanic I towed to, inform me that i may have severe damages due to him towing my car while in park. He then had to place bricks on the back wheels to keep it stable. I called fix a dent no answer. “google states”they’re open till 5 which is false.. bc they towed me after 6! Tomorrow i will be reaching out to the BBB and AAA member relations to ensure this NEVER happens again and, to ensure they repair any damages he caused to my vehicle. This is not how you treat customers whom rely on your services for assistance in troubled times. What happened to hello my name is or hi I’m here to perform a service etc! Your driver’s are trained to just leave? No paperwork? Have a good day or anything? Or ensuing the vehicle is secure & safe 1st? I expected a minimal exchange of communication the least. And, to tip him but he left without warning!! UNACCEPTABLE!!!"

"I went to Fix A Dent because my car would not start. They determined I needed a battery which was installed quickly and professionally.. Great staff and very knowledgeable! I will always use them along with all of my family cars! Thank you Fix A Dent"

"If you ever need a tow truck, I recommend Fix-a-Dent Auto Body Towing, 70 S. Bridge Street in Staten Island, NY. John came with the tow truck and everything was seamless. From the time I called to the time my car was towed was less than 45 minutes. Thank you Fix-A-Dent and John."

"My vehicle was recently involved in an accident where it spun out and damaged on all sides. In addition to the body damage, the vehicle was practically undriveable. It needed a great deal of body work and mechanical work. Once my car was in the hands of Fix a Dent, everything was taken care of by the professional office staff. After I filed my claim, Gina handled everything with the insurance company. When the insurance adjuster tried to refuse some of the work that was needed, Fix a Dent management stepped in and fought to get what was needed for my car. When I had last seen my car, before being flat-bedded away by Fix a Dent (by a very professional driver), I was very upset at the extent of the damage. I just picked up my car, and I am absolutely shocked! The car looks just like it did the day I bought it (actually, I think it's shinier!). I have no idea how the mechanics were able to make the car look this good, but I am so happy with the results! The car also runs extremely smoothly. The body shop employees, and the auto mechanics, have to be the best in the business. I highly recommend Fix a Dent; your vehicle is in excellent hands!"