Firestone Complete Auto Care 661 Morris Turnpike, Springfield, NJ 07081

"Very professional service towards my Uber rental with Hertz. They even did a road test before delivering the vehicle. Thank you."

"This was the best appointment I have booked with Firestone. Once I walked in, McClinton greeted me with courtesy and professionalism. Once I was booked for services, McClinton informed his driver to take me home. I had the pleasure of riding with Kenny. Kenny was polite. After Abdelhadi completed the oil change and the other maintenance that was recommended,. I received a phone call, and the crew added my coupons, and I paid for the services."

"I ended up working with the manager Mr. McClinton who was very helpful and more courteous than the initial Sales Rep who took my repair request"

"I can understand when things get busy that timing can be off, but to be lied to several times “your cars the next one in”, “it’ll be done well before noon”, “ It’s finished and I was just going to call you” ( and then it’s not ready when I got there 30 minutes later), makes me not want to use them again. And then , they forgot to reset the oil gauge so I have to go back tomorrow so they can finish the job. Makes me think maybe they didn’t even change the oil that I paid for. Not happy and after tomorrow, won’t be going back."

"Hard to find places who will confidently service Teslas. Took my Model 3 in for an alignment and rotation and they did a great job. I also got the lifetime alignment deal, great way to save $ and skip the service center prices. -1 star because they tried to charge me for a free tire rotation. Make sure you know the internet prices before going in for your appointment."