RSC Insurance Brokerage, Inc./KRA Insurance Agency, Inc. 871 Mountain Avenue, Springfield, NJ 07081

"KRA is a great company with seasoned workers and outstanding service. I am very comfortable with KRA! I had a slight increase ($7+) in my home insurance premium and contacted Lisa Cruz for clarification on the increase. She was so professional in painstakingly explaining the reason(s) for the change in a satisfactory manner. Lisa Cruz has been very helpful and resourceful during the period of refinancing our home, very responsive and follows up on pending issues promptly. Her listening ability coupled with patience is worth noting."

"In the past, I have had insurance directly through Liberty Mutual and other carriers; however, none of them beat the service and attention I have gotten through KRA, specifically Matt Jacobs. Getting great coverage at a competitive price is a given but Matt's consultative nature ensures we are always getting all of the coverage we need. Adding or changing vehicles to our auto policy is always just a phone call away, and Matt has always been there to help figure out which scenarios warrant making claims and which scenarios are better off being handled on our own (and with a 5 person household, there are plenty of scenarios). Any time we've had to make a claim the team at KRA guides us through the whole process even though the claim is actually being handled through our carrier. I have recommended Matt and KRA to plenty of friends who are also all very happy with Matt and KRA."

"Heather and the KRA team are amazing! They took a look at every single detail into my account and made recommendations based on my insurance history to ensure I was 100% properly protected. Heather really takes her time to understand who she is insuring and goes above and beyond any other agent i have dealt with in my life. Heather kept me informed of why the contract is setup the way it is. I feel safe and protected should anything happen!"

"KRA handled both my personal insurance and my business insurance needs. Heather Johnson is one of the best in the industry on the personal insurance side, and I say that because she not only helped me with insurance, but also when she could NOT help me with insurance. When I was living in NJ, she helped me make sure my family was covered beyond what other agencies were quoting, leaving out important things that they felt you wouldn't ever need or just quoted the 'standard' package. They also didn't talk to me about those details, just went through the motions. Heather walked me through, went over what situations come up and what parts would not be worth it. The 'could NOT help' part was when we recently moved out of state. KRA didn't really have options in my new state to help me directly, but she still worked with my new agent down here to again makes sure my family was protected. A few things increased the overall cost, but Heather got nothing out of it except that she knew she had helped us for common situations to get coverage for, just in case. That's it. So this is why I would still recommend Heather and KRA to anyone who is in their service area. This is a team who will work with you whether they benefit or not. Marc was my contact on the business side and again, made sure my business was not vulnerable to anything and accounted for things I wouldn't have thought of. You can't go wrong. Go get a quote."

"So far, our experience with KRA has been very positive. Our agent is Heather, and she has been incredibly responsive and has been willing to speak with us over the phone (sometimes after hours) multiple times to answer all our questions (and we always have a ton!). In the end, I feel really good about the insurance we got, and if we ever need to use it, I have confidence that Heather will be in our corner."