Jersey Coast Appliance 18 New Jersey 37, Toms River, NJ 08753

"Delivery was on time- Jim and Kevin removed the old washer/dryer and installed the new one. It was done on a 90+ day and it went very well in spite of the weather conditions! Thank you for a job well done!"

"Service provider for our Maytag washer extended warranty through AIG. Tech was to our house 3x and couldn’t fix it (2-year old machine). Now without washer for almost a month between waiting for parts that didn’t fix the problem and waiting for our turn on the repair schedule. Will NEVER EVER buy another Whirlpool product. Yes, Maytag is now owned by Whirlpool. “Dependability” is now out the window. Too bad… UPDATE: Machine now inoperable for 45 days. After 6 repair visits it still can’t be fixed. Whirlpool/Maytag buying it back @ 75% of msrp when new. Note: when a JCA tech orders a part and it comes in, you get put back at the bottom of the service queue waiting for your turn to come up. No consideration is given whatsoever that you’ve been without a machine for weeks and weeks."

"DO NOT USE THIS COMPANY!! One month ago our warranty company assigned them to repair our washing machine. After many delays with staffing and the incorrect part being ordered, the machine was fixed after 4 weeks without a machine. A few days after the repair we noticed our floor under and directly in front of the machine had buckled, when we notified the company, it took another week to send someone out to evaluate. The technician stated the the prior repairman never tightened the cold water hose to the back of the machine. When I called Jersey Coast to inquire about how they wanted to proceed with repairing the damage, I was told I couldn't prove it was caused by them, and to contact my home owner's insurance. The woman who told me this was rude, dismissive and nasty. We e-mailed the owner, with no response. My home owner's insurance estimated over $11,000 in damage, due to their negligence. I have filed a complaint with NJ Home Improvement Board."

"Amazing service! Skip was lovely to deal with and was able to lock in a specific date and time for delivery (which was truly amazing). the delivery arrived on time and install was perfect. I will be using Jersey Coast Appliance for all my orders moving forward."

"Ordered a high end range hood. Went to install it and the problem was it was missing key installation parts and directions. Looked like someone repacked and returned the item. Notified the store, thinking they would say hey, bring it back. But it was like they thought I was lying. Their solution was hold on a minute, here is the number for customer service of the company. Really??? Thats your solution?? So I called customer service and couldn't get thru the whole day! (They had phone issues). Called the store back and said I needed a solution now, so they called the service rep, and had the manufacturer call me. When Braun called me, they were great! You know what they told me? return it to the store and "they" will get me a "New" one shipped overnight! Something fishy."