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Lowe's Home Improvement
1375 Hooper Avenue, Toms River, New Jersey, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs. Located at 1375 Hooper Avenue in Toms River, New Jersey, this store offers a wide range of products including furniture, hardware, home goods, appliances, and more. Whether you are working on a DIY project or looking to update your home, Lowe's has everything you need to make your house a home. With friendly and knowledgeable staff ready to assist you, Lowe's Home Improvement is the perfect destination for all your home improvement needs.
Photos of Lowe's Home Improvement
1375 Hooper Ave, Toms River, NJ 08753, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 21:00
Wednesday:
06:00 - 21:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 21:00
Saturday:
06:00 - 21:00
Sunday:
07:00 - 20:00
Reviews of Lowe's Home Improvement
"We bought a hot water heater from them and had it installed. The heater had a large dent that was covered by taping the manual over the dent. I have called, and always get sent to some customer service number and no one answers. I leave a message as requested and am told I'll get a call.back in 24 to 48 hours. The most recent of my 3 calls has been 3 weeks ago. No one ever called me."
"WORST ORDERING EXPERIENCE EVER! First of all went to the store and placed an order. Wrong item was sent and delivery said they can only lay it down in the neighbors yard with the broken wooden pallet beside it. We brought it inside and realized it was not the item we ordered. Called and was disconnected numerous times. Has to go back to the store twice to get it corrected. Took off a day for pick up of wrong one and new delivery only to be told delivery is cancelled after calling tons of times"
"Assembly & Pickup order in store: DO NOT RECOMMEND When called to confirm if the order was ready the associate on the phone couldn’t locate my order. I had to call back multiple times to speak to someone, I kept being told someone would call me back and no one did until I spoke with a manager. They saw my order was stuck in limbo so they had to schedule it out another week. When I came to pick it up around noon the next week the order was no where to be found. The Associate at the time told me someone from the department would call me when they got back from lunch and I didn’t hear anything so I called back after four. Called multiple times finally spoke to whom I believe was a manager that I spoke to the previous week. They indicated they have the order and would put it into the front pick up area for us to pick up. The next day my husband and I obtained a truck to fit the pick up order. we arrived later in the evening. we went to wheel out the TV stand, we noticed nails missing in the back so when wheeling it back we took a closer look. The top wasn’t settled in to the middle support cubbies and the nails were misaligned and split the wood all across the bottom. There’s damages to the legs. The worst part is there were still supports and zip ties on two legs where I was able to confirm the store decided to give us the damaged display off the floor compared to assemble a new one they had in stock after waiting two weeks. Another associate told us our order was in fact assembled but had ‘disappeared’ from the back. If that is not a blatant lie they told to cover their tracks they have a real issue with employee theft and judgment. The associate and manager that night were able to refund the assembly charge and give a small percent off for the ‘inconvenience’ we still have hesitancy of ever returning to Lowe’s or recommending it to anyone. The fact we paid for a new unit to be assembled and had been delayed twice to be given a damaged display I would consider that borderline fraud. This place is an absolute joke. It didn't even feel like real life. The whole process felt like purgatory. The customer service made me feel like i was in the twilight zone. Nothing made sense. Rose the manager was so useless that she'd be more fit as a door greeter. Even then, she would fail miserably."
"I purchased my kitchen and installation from Lowes 1 year ago. This has been a nightmare. I have called weekly or bi weekly to get all the damaged cabinets, shelves and damaged stove hood fixed. Every call is at least 45 minutes. I have spoke with the store manager, kitchen manager even the flooring manager. They say they will do something and call back but NEVER do. The lowes credit card just puts you back thru to Lowes costumer cares which does nothing either! Even corporate puts you back to their costumer cares which does NOTHING! It’s beyond upsetting to buy a new kitchen and get one that looks used and damaged!"
"Had ro return & the associate was quick to assist. Store was clean & well organized. Got what I needed."
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