Abercrombie & Fitch 100 Menlo Park Drive, Edison, NJ 08837

"Once upon a time big fan of A & F because of their quality, not anymore. For some reason, they lost their consistency of the quality of the clothes."

"The store looks unkept and clothing is flung all over the place. The workers hang around after their shifts and converse with on-shift workers. This causes for inattentiveness to customers and long waits for short lines. Not returning."

"I went to this store today and this is a regular store I go to so I didn’t expect my experience there to be horrible.But it was basically what happened to me today I was waiting in line today to checkout there was only one person working at the cash register and there was another person but he wasn’t doing the cash register he was doing some other work behind the counter so because he was doing this i didn’t say anything to bother him by this time now I had been waiting in line for about 15 min and I was up next and there was nobody behind me suddenly this other lady comes up to the cash register and the guy that was first working behind the counter just started to do checkout on her and he saw that i was next and this lady just cut me and he was doing nothing about it so I finally spoke up saying u were first doing work behind the counter and now that she has come u just took her even though I was in front of her so I started to ask him why he did that and he was arguing to me that he asked me if I needed help so this guy was definitely being rasist. Overall I just didn’t Think that was good customer service."

"Bad experience with this store. Store Manager refuses to disclose his name!!! Big NO to this store!!! Returns are rejected, find other store with friendly manager. Brand impact if A&F is mismanaged by people like this store manager. Incident happens in 7/29/2017, when I came for a return on one of the defective t-shirt. I had used A&F product from years and spent on this brand much more than other products, Unfortunately this would be my last transaction when A&F refuses to support/accept the defective products with receipt. A&F should hire friendly Manager, surprisingly staff is friendly then this guy!"

"Friendly staff, good range of articles. This is one of my best shopping places with my average visits range from 8-10 a month."