Express 409 Menlo Park Drive, Edison, NJ 08837

"Went to find an outfit for a real important interview and God sent me Chelsea. She gave exceptional service. She helped me find the perfect outfit and shoes. I am very impressed because nowadays customer service is non existence. Chelsea is an asset to the store."

"Good sale, polite staff and clean store. Pleasant shopping experience."

"So I brought shoes from there that was first time i went there and later it hurt my leg because of size difference i think thats why i went to there to Return it but since I didn’t had tag they were not able to but they gave me credit for the same amount. Which works for me . Thank you guys for helping me definitely good experience."

"I always do online shopping. I had to go to the Menlo location because something I had ordered still had a sensor on. So I went to the store and the only 2 associates (both man) were so pleasant but the manager in charge was absolutely rude and didnt make eye contact when she talked to me, she was too busy to help me with my return (sorry I cant remember her name but I believe is Megan or Amanda)."

"As a long time Express shopper, member and credit holder, I am appalled at the experience I've had. I've had worse experiences at certain Express stores so I'm not really that surprised but it's like I'm still a little surprised. When I walked in there were 2 workers there, one was folding pants & the other was just there slouching over, leaning on a table on her phone. They didn't even great me. She looked at me and just looked away as if she never saw me at all. The guy finally greeted me after a couple minutes. I went in the store to buy slacks and blouses for work and some jeans. I walked around the store looking for my items but was only able to find blouses. For some reason, the store didn't have a lot of jeans in midrise and didn't have all the options in slacks such as skinny leg slacks. To make things worse, trying to get someone to help you whether it be to find an item or be let into the fitting room was so hard. It took 20 mins for someone to let me in the fitting room and by then i had already gotten in one due to the fact that I caught the door when a customer was leaving. It was a bad experience all together."