The Dill Building,

2020 E Franklin St, Richmond, VA 23223, United States

"Whatever you do, I beg you please do not move here! It is a roach infested dump. They never complete work orders in a timely fashion. The front office speak to you in an accusatory manner when confronted. The garage isn’t secure. People break into cars in the garage constantly and nothing is done about it. They have security cameras and won’t even check them. The hallways are often littered with trash or animal waste. Don’t be fooled by the cheap rent price tag. This place is a dump of all dumps and is riddled with empty promises from staff."

"Living here is AWFUL!! If you like your peace of mind, this is not the place for you! We moved in February of 2021 and have been having issues every since. Firstly, it takes maintenance months to come and fix an issue within the apartment. Secondly, HVAC issues are constant! My dominion energy bill was ran up to $1700 and we are still paying for it! It’s never consistent! The leasing office is everything BUT helpful! They never answer the phone and they respond to emails when they feel like responding to emails. On thanksgiving, we had no heat and in the summer months had no consistent air conditioning. It’s really sad you pay all this money for rent and not be comfortable. The building is not in the best shape, see photos below"

"AVOID AT ALL COSTS! The only nice thing I have to say is that the apartments are beautiful (although mine was really dirty upon move in). The leasing office is by far the worst I have ever dealt with. Don't expect prompt responses.. don't even expect a response at all to your problems. It is clear either they don't know what they are doing or they don't care. Maybe both. There have been a myriad of problems with our apartment that just never got fixed including mold growing in our window! I am writing this today because the final straw was when they took a week to get back with me on an issue I was having just to tell me it wasn't their problem! We will not be renewing our lease."

"I had the opportunity to work with Jainard in looking for a new home for me and my daughters. Jainard was patient with me from the beginning and extremely understanding, even after I thought I was going to move to another apartment complex but changed my mind. He continued to be professional and still understanding. For weeks he went above and beyond to make sure my needs were met for my children and I, and I want to let everyone know that when dealing with Jainard you're dealing with a person that is going to give you 110% effort and get you into a place that you will love. You guys have an amazing employee at Dill Apartments!!!!"

"Nice apartments. Did a tour with Jainard and found a nice space. Helped me find a good balance of style and budget. Very professional and very timely."