Heritage Pointe,

2796 Goolsby Avenue, Bensley, VA 23234

"I visited due to the temporary office for the formerly named Bellwood Maisonettes and The Bensley Village Apartments to meet with staff and get to know them. They are friendly, knowledgable, and really professional. I highly recommend renting from them."

"Higher fees for maintenance? What maintenance, these townhouses are falling apart and there aren’t any upgrades. My fridge was taped together inside since I moved in, I was silly to overlook it. My plugs all went out in the kitchen. Keeping my place clean doesn’t stop roaches from cramming through the door the minute I need to go out. It’s gross and now on top of that they are requiring we pay for a $100,000 renters insurance!! I can’t believe the audacity. Parking isn’t enforced, fend for yourself. Guests park wherever they want and don’t get towed, it’s annoying how many people get away with this! When you get home you don’t want to have to do laps to find parking. Not to mention the flooding, if it rains you’re going to need a canoe to get to your front door depending which number you’re at."

"When moving out here, my apartment had no AC, my carpet wasn’t clean and it was infested with roaches. Not to mention my stove didn’t work. Your not aloud to have day time company w/o worrying about if their car would be towed. Yes there’s visiting parking spaces, But majority of the time they’re filled up by other tenets that has more than one car. So your company will have to walk a distance to your house. I wouldn’t recommend anyone to move out here."

"If I could I would leave absolutely no stars. Our hot water heater leaked in the closet. We still had copper pipes on it. Chesterfield County has been out to these apartments for years for violations. The news has been out there on several occasions. They constantly change hands. Theirs is always someone new working in the office. They constantly have gas leaks in the units. Infested with roaches and lizards, rats. They never clean the air ducts so if you have breathing problems DO NOT MOVE HERE. They always flood when it rains. When the apartments flood they never replace the carpet. Instead, they just give you a fan to dry the carpet. So your breathing in mildew and mold. All the units flood if it hasn't happened yet give it some time it will. The roofs leak. Roaches in your refrigerator. They will not replace your roach infested refrigerator. The drinking water is contaminated. Limited parking spaces. Maintenance doesn't fix anything plus their short staffed. Always has been a short-staffed way too many issues in each unit to catch up. The property cares more about outside of property then the units. The pool has rust stains and paints peeling. In the summertime, the lifeguard never cleans the pool because the property doesn't provide a net. So you swim in leaves, hair and whatever floating. Lifeguards are forever screwing people in broad daylight in the pool. When I told them they drained the pool and refilled it. They move anyone in so don't be surprised when you move beside someone who lives in a 2 bdrm but has a family of 7 in it with three cars. Mind you there are supposed to be two parking spots to one unit. Load, party hardy neighbors who play extremely loud music at all hours of the day and night. Then some nights the party goes outside and you got neighbors and there company standing on cars blasting extremely loud music. Fights in the street. People getting cut up or just brawling. Then you have drug bust constantly going on. Someone's house stays getting their door kicked down. Rent goes up and up each year. The people in the rental office work when they feel like it. Don't waste your money."

"My experience with heritage apartments has been amazing. I have lived here for about a year and a half and will be living here longer. The other comments complained about the maintenance but when something breaks they are there the same day to fix it. The office staff is extremely nice and will engage in conversation instead of just asking for rent and want you to leave. Thank you for a great year and a half! Many more to come."