Apple Dog Daycare, Lodging, Grooming & Training 8818 Brook Road, Glen Allen, VA 23060

"I brought my dog here in July after hearing great reviews from a dog park friend. I brought my pup in for an afternoon, and he was exhausted after! So, I decided to board him while I was on vacation for 3 nights and 4 days. When I picked him up the front desk worker gave me back his dog bag and said "Uhm his blanket and toy smell really bad." After I got home, I took out his dog blanket and toy, and it REEKED of urine and was STILL WET. I had to wash the blanket and toy 5 times before ultimately throwing it away. I also noticed they took my whole bag of calming treats I packed for my pup to use during thunderstorms. I know they keep the dogs in crates at night so it made me think that my dog was sleeping in his pee for multiple nights with how badly this blanket smelt. I thought the whole interaction with the front desk person was completely unprofessional and I will not be bringing my dog back here again."

"I passed this location so many times. As fate would have it I couldn’t get into my regular groomer. I was able to get into Apple Dog and what a gem! Very professional and my pup looks awesome. I have a new groomer ❤️"

"When you place the care of your pet with someone else, it must be a place that feels like home. Apple Dog Daycare is this place — owners and pets become part of the Apple family. Excellent care and value. More importantly, your pet is well taken care of and loved."

"Super annoyed! I had a reservation today and I had spoken to a male employee last week who confirmed for me 12-12:30 drop-off. I wrote it on the calendar while on the phone bc last time I forgot. I arrived today at 12 to drop-off and was informed that my reservation had been cancelled bc I was supposed to drop-off in the morning. Interaction was not apologetic, no one called me this morning to see where we were. When I tried to explain that I was told 12 on the phone I was met with a rude wall. I’m done with this place. The groomer I had worked with had done a pretty good job in the past (besides cutting one of my dogs nails so bad he bled for 3 days after) but I will not stick it out after this interaction. Customer service is important to me. If you don’t treat the owners right, what are you doing with the dogs who can’t talk and tell you what happened!…"

"This place is absolutely amazing! We take both of our dogs here and they both get so excited when we tell them they are "going to school." The staff is incredibly friendly and caring about your pets -- they really get to know them and their personalities, so it gives you comfort knowing your pets are being well taken care of while they are away. I could not recommend this place more!"