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About the CVS
CVS is a multi-purpose institution located at 10901 West Broad Street in Glen Allen, Virginia. This establishment serves as a one-stop shop for all your needs, offering a wide range of products including clothing, convenience items, pharmaceuticals, groceries, health products, and liquor. Whether you're looking to pick up a prescription, grab a quick snack, or shop for household essentials, CVS has you covered. With a convenient location and a diverse selection of goods, CVS is the perfect destination for all your shopping needs.
Reviews of CVS
"this cvs will hold your medications, they will provide no reason as to why they are not ready, or why they are not able to give you your prescriptions. you will wait for up to an hour in their drive thru line, or the line inside, and by the time they get to you they claim to not have anything ready in their system. i have had a different problem every. single. time. i have come to this location. i can not understand what is going so wrong in this cvs for them to consistently have these problems. i am 21 years old, this cvs humiliates me every single time i come here, making me feel like a drug addict for trying to pick up the same medications i have been prescribed and been picking up from them for the last SIX MONTHS. from THIS CVS!!! i’m so completely astounded how it can be like this every single time i come here."
"This CVS has gone downhill tremendously over the past year. They are understaffed and apparently don’t know how to troubleshoot any issues. I found out after an annual benefit review that they had been overcharging me $50 for a prescription for the last year and would not work with me to resolve the issue. I have had to correct my prescription often only to find out they didn’t have enough on hand. I wait for them to get the correct quantity, go to pick it up a few days later and they have put it back because I didn’t pick it up in time. I find this out after standing in line for 30 minutes surrounded by sick customers who were all in the store because the drive through was closed due to lack of staff. On top of all that they offered to refill the prescription but now it cost $25 more. I have been using this CVS for many years but they have lost a customer now."
"If I could give minus 1000 stars I would! You guys are the absolute pits! You have the worse customer service on the planet! It makes no sense for ANYONE to be asked to wait 20 minutes for 2 little prescriptions only to be told they still aren’t ready and to wait 20 more… only to be told a THIRD time that they still aren’t ready! What are you guys doing?? Eating the pills your damn self??! Turtles move faster than you guys! You don’t answer your phone!! The drive thru line is wrapped around the store and the line inside is even worse! Y’all suck! And we’re STILL waiting!! It’s been almost 2 hours!!"
"They always don’t have my kids prescription and changed by another alternative one waiting my kids physician to approved and when I went to CVS to have the medicine after I wait the whole day they said still we didn’t got the approval!! So I asked when I should have the medicine since they really sick, they asked me to call the physician tomorrow to check and make her sign!! And can you imagine the manager who’s said that!! So instead of he calling the physician to give me the medicine, he want me do he’s work without any responsibilities that he don’t have already the medicine which already prescribe so if the physician want to Discusses the dose or anything else I have to be the messenger between them like no kid sick and should starting the treatment!! Bad service and uneducated management, ZERO experience how suppose to handle a big pharmacy like that."
"They didn't have my prescription ready on time, then asked me to come back in 20 min, I went back 25 min. later and they still didn't have the medication ready. When they finally had my prescription they told me they forgot to apply the good rx discount and asked me if I could come back in a few min."
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