Vista Medical Center - North Arlington

"Was one of the most disorganized medical places I've been to. No one at front desk for at least15 min, waited alone for an hour in an empty room to get into a treatment room. Finally someone looked at my toe which could have done before. Dr. did not wear a mask, receptionist had hers below her nose. Gratefully I did not have a serious injury."

"Staff was courteous and respectful. When I was seen and treated, they actively listened to my medical history and gave me the space to advocate for myself. Thus, I received exceptional patient care and left feeling very content with the quality of service. Thank you! To new patients: Do your due diligence and come prepared to inform your provider. Providing a relative medical history to your visit, a timeline of your symptoms, actions you've taken on your part to treat your illness, and how that has led to your visit, will take you far in getting quality care."

"How can you call yourself an “urgent care” if you don’t allow walk-ins? We are lucky the time is not booked this time, but if you are “appointment only” it doesn’t matter how urgent the case is, does it? Also, very rudely treated at the door. Hopefully the treatment is better. Doubt it. Update: we scheduled an appointment at 7:15 am and the doctor isn’t here until 8 am. The unintelligible front desk man whispered that he relayed that information. Why is the reservation even available? Save yourself the time, pain, and anger- go somewhere worthwhile. This isn’t it."

"I am not sure how this Urgent Care has good reviews… It all went well up until the doctor came in to see me. I went in because I was feeling bloated and full in my stomach. Had cramps as well, but no pain or any other symptoms. No major concerns either. Got in very quickly without an appointment which I was surprised. Told the nurse my symptoms of what I feel and briefly about my medical history etc…. Doctor came in and he immediately sat in the chair and slouched down the entire time while looking at me. Had a mask on but his mask was under his nose and not over his face. Could barely understand a word he was saying. Every time I spoke, he looked at me with 5 heads like he didn’t know what I was talking about. They ended up doing blood work and a urine sample. (Found out urine came back normal right away). I got an email today(10/25) that my test results came in but no call, and the results weren’t even reflected on the portal. I called to inquire about my results and he basically told me that I had x,y, and z and I needed to get it looked at by my clinical doctor for further testing. Keep in mind, I didn’t go into this urgent care thinking they were going to draw blood. I didn’t fast whatsoever. I asked the tech at the front desk if he could read me off the results so I can write them down. (if I’m not mistaken, I think it’s illegal for a tech to read off patients blood work results) but he did it anyway…. So when I asked him to read them off again, he basically freaked out and told me “sorry sir I cannot provide you with this information you need to speak to a clinicial or primary doctor right away to get it checked out and get more blood work. Also, he was talking to another patient at the same time and to his coworker about her results and had me sit in silence for a couple minutes. He basically shut me out and I got no where with him. I seriously don’t trust this place after those small occurrences. I DO NOT RECOMMEND!!!"

"If I could give this place zero stars I would. My appointment was at 8 and I waited till 9 to even see someone. The nurse didn't know what she was talking about and asked me unnecessary questions. I don't trust the doctor's credentials, he came in looking like he was wearing pajamas with no paperwork, no computer, no nothing. All I wanted was to take an x-ray, which took 5 minutes, and I waited here for two hours. Not only did this take so much of my time for something that is quick, I also don't know how reliable these people are. They all seem clueless and don't know what they're doing. I absolutely do not recommend coming here. DO NOT."