Hilton Garden Inn Richmond South/Southpark 800 Southpark Boulevard, Colonial Heights, VA 23834

"Spent a nice night here on a long road trip. Convenient location off I95, with a nice walking trail nearby along the river. The hotel was showing its age in places, but everything was in good condition and the bed was comfy! The day before we arrived we realized we had screwed up and booked the wrong (already past date) for our stay. The manager was very understanding and was able to re-book us and refund the erroneously booked night."

"Hotel rooms are dated, but comfortable. The cardio equipment in the fitness room is broken. Both treadmills are non functional, and the fitness bike seat lock is broken, making it unusable. The only piece of cardio equipment that was functional was the elliptical, which is not a healthy fitness choice for a healthy person who does not need the accomodations of an elliptical. I also grabbed something from their market up front, and asked for a receipt, but they were "unable" to print me a receipt."

"I visited for the second time in 2023. I came back with good memories from last time, but this time I was disappointed. When I entered the room, I couldn't sleep easily due to the strange smell. There were several broken equipment in the fitness room. I couldn't do the exercise I wanted. The staff were also not friendly. The quality of breakfast was not the same as before. I have no desire to come again."

"Great property, and staff makes it much more better. I stayed here on 10/14/23 to 10/15/23. And the manager on site was so helpful and pleasant with my family. Going forward, I will always look to stay here."