Hampton Inn Newport News-Yorktown

"The bad- Our rooms heater was so loud that I was barely able to sleep. The pillow weren’t supportive. The locks don’t feel secure. The fourth floor hallway smelled like actual feces the second night we stay. The good- the service was incredible. Desk people were incredibly friendly and helpful. The kitchen employee (Helen?) was an excellent cook and very concerned with everyone’s good breakfast experience. Food was pretty good."

"One the cleaner hotels in the area, safe and staff is always on point. Great overall but Duane and Emily definitely stand out in my opinion. 5 stars for sure."

"The absolute BEST stay I’ve ever had at a Hilton Hotel! And I’m a diamond member with over 70 stays this year! Duane at the front desk needs a RAISE! He was the friendliest staff member I’ve ever met! Every employee I encountered at this Hampton was nice, kind, and extremely helpful! Clean rooms, good breakfast! The cook even came in extremely early to ensure some of the other guests could have a hot breakfast even though they were leaving before the normal breakfast time! 100/100 in my book. Hilton should set the standard by this hotel and its staff!"

"We stayed 3 nights and certainly would return. Rooms were clean, secure and comfortable. Duane at the front desk was great, always happy to help. Good location - between the many Museums in the area, without the crazy 64 traffic - meaning you can avoid 64 you want and still get easily there. With the longer stay we were welcomed by Duane to (and we did) use the lobby to play our nightly card game, have a wine and cheese dinner (we picked up at the end of a long day) rather than feeling we should stay in the room. Very pleasant. Pointed out local things to do and helped book our next hotel. Breakfast is the basic Hampton Inn fair, not fancy, but gets you off to a good start, good coffee, staff is very attentive in keeping it stocked and greeting you each day."

"Fantastic service, staff, location ( close to great dining options), CLEAN rooms with comfortable beds ( I have a tough time getting any sleep), free breakfast, close to Starbucks, gas stations and a Kroger. The staff, especially Bianca and Emily were very friendly and accommodating. They even helped me with exploring nearby restaurants. Thanks for the tips!"