Air Express Appliance 7705 Tanner Robert Court, Springfield, VA 22153

"I called because my refrigerator was not cooling properly. They came out, same day and took care of the unit. Had the unit working shortly after. Customer service was great from the office and the technician. The price for repair was reasonable too. I am definitely using them again!"

"Warning! Do not use this place. It is a mom and pop place but the problem is not that. the guy name Hamid came to repair our Gas fireplace and after he dismantle the pilot assembly due to the pressing it while taking out, he bent the metal tube and couldnt do anything anymore and said that he would order the pilot assembly and come back . days turned to weeks and they schedule to come back 3 times and no show and no calls. After they found out that i was upset, they never answered my phone calls and text and emails. Very unprofessional . i ordered the part from ebay and came in 3 days. This is the minimum i could due to warn people."

"I had a gas fireplace that needed to be serviced and repaired, made an appointment for several weeks in advance due to my scheduling constraints, and they were on time within the promised time slot, quickly serviced and repaired the fireplace to my standards. (I've had sub par service on this fireplace over the 20 years or so that I have owned the house, so I was impressed not only with the service but felt they upfront and fair with the pricing) I had initially inquired about having a new over the stove microwave installed at the same time, but was told the skill sets were different than a fireplace technician, so there were no promises on that, but since the fireplace was my main priority, I was fine with that. Once the men arrived I asked if they could install it, and they said they would try to accommodate, which in this day and age, is so refreshing to hear. I didn't catch the other technicians name, but the guy that seemed to be making the decisions was named Hamid, He was very pleasant, professional, friendly and fair on the pricing of the install of my new microwave. I would highly recommend this company, as great service starts at the top, and Hamid was just great."

"Fireplace stopped working, needed it repaired asap. After searching around and getting referred to by a friend, I came across Air Express Appliance. The whole process was very professional and quick, very stress-free on my part. Great costumer service, will continue working with them. Highly recommend to anyone who wants the job done properly!"

"Love them! Great customer service! Air Express Appliance really made me feel like a friend and definitely earned my trust. They came to my house to deal with a leak in my dishwasher and found the problem with ease. It was a quick fix with some great advice to avoid such problems again. Not to mention the price was much cheaper than Micheal&Son and the quality of the work blew me away; I got better and more respectful service for a steal of a price! I know I will be using them again whenever I need appliance assistance and I really motivate you all to do so too!"