CVS 1329 Kempsville Road, Chesapeake, VA 23320

"It gets worse and worse imagine placing an order on the 11th then having to wait till the 16th for the truck to come in just to have to wait again for the order to begin processing. Doesn’t matter what the prescription is if the patient is unaware of how terrible your resources are then they’d probably transfer the prescription rather than walk into your lack luster store to purchase what’s already covered by insurance. Also if someone calls to see if something is still on the self why put it back after saying yes? And if someone has called to get a med transferred 3 times maybe apologize and get it right don’t blame me. Tired of bringing my baby for a quick run and it turns into an entire debacle/debate. Do better staff/service wise the only people that do well at their job are the cashiers upfront but the pharmacy?? Is TRASH I hope it’s one of the next to shut down. Finally transferred my prescriptions to a different location because this is plain Ludacris"

"My visit was a great one. Greeted with a warm welcome as I entered. The services I needed were rendered with politeness and professionalism. I enjoy visiting my CVS."

"Absolutely no help. Pharmacy hours changed today. We were sent to this location form patient first because the Pharmacy was 24 hours. I did not know this but hours changed to 8pm closing time. I walked in and said I was told you were open 24 hours and the lady in the Pharmacy stated they were closed! It was 8:02 pm. She was rude and stated it was not her fault or problem. I will never be back to this location."

"One of only remaining 24 hour pharmacy locations (nearby). Has helped us out in a pinch several times, just have to be patient and respectful as the staff is like any other pharmacy these days - understaffed / overworked especially during surge shifts."

"We been using this cvs for years and the service has gone downhill. Forget about calling them for anything unless you want to be on hold for an endless amount of time. They keep messing up our scripts saying they got it then saying they dont have it. We gonna just switch pharmacies. Enough with this."