Holiday Inn Express Chesapeake - Norfolk, an IHG Hotel

"Love everything about any Holiday Inn Express and this one makes me feel at home and I always feel like a brand new woman when I stay at Holiday Inn Express!!!! I could never come up with enough spectacular beds they have!!!!! It makes my body happy!!!! Huge bonus to say the least..... Everything is always so clean and you can tell that high standards are being met....."

"Service is always great at this location. The elevator was out so I was on the 2nd floor when most of the time I get a first floor room. They had little gift bags I guess to ease the pain lol. I will say this and it is standard at mid level hotel you go too. Breakfast always sucks regardless to which one you go too. So when you speak 4 star or below you get what you get and bake the best of it og you go elsewhere for that meal"

"Tub stopped up. The smoke free facility smelled like a 1975 bowling alley. The room was totally dirty. It smelled like something dead blowing out of the air conditioner. We had to go to Walmart to pick up new blankets and pillows; just couldn't trust the last time the bed clothes were washed. The check in lady was nice, but when I asked for a 1st floor room that I requested a month earlier, I was denied my request on the second floor. Very inconvenient, especially being a disabled vet, I really need a 1st floor room. I was very disappointed with the staff. The whole 2nd floor appeared to be where all 2nd class customers were assigned. I cannot recommend this place for anyone looking for a nice room and staff."

"I showed up and check in as usual, i was originally unhappy with accommodations i spoke with Elijah ( hopefully spelled correctly) and he was extremely professional and accommodating. He was able to help me out and fix my issue within minutes all with a smile. Top notch place. Very happy with my stay"

"Hotel is mediocre at best. The day front desk staff was nice. The rest of the staff was rude and inefficient. Food quality was poor. They ran out of plates. When asked if they had more. The said there are some out there… but there was none. the weight room was missing weights. Cleanliness was sub par."