Home2 Suites by Hilton Charlottesville Downtown 201 Monticello Avenue, Charlottesville, VA 22902

"Cleanest hotel rooms I’ve seen in a LONG time. Absolutely wonderful as far as being neat and clean. The front desk service was great and the breakfast was good."

"I stayed there with my college-age son on Sat and Sun, Nov 11th and 12th, 2023. The two front desk people who were on duty while we were there could not have been more helpful and friendly. My son was sick and we were both a bit stressed and worried about that. I went to the two on-duty people on several occasions with various needs and questions and they were always very cheerful and accommodating with me even when it was a busy time (like Sunday morning check-out). I hope they are appreciated and rewarded for their good-natured service. The cleaning person for our floor (3rd floor) was also very sweet and helpful. Aside from the people, the hotel was clean, the breakfast food was great, the beds were comfortable, and the clothes washers and driers worked well!"

"Large clean room, very comfortable for two people with two queen beds. The room had a comfortable sofa, a large desk, and 2 large dressers. Although we didn't cook, the room is equipped with a large refrig, a dishwasher and sufficient amount of kitchen wares. We feel very relaxed in our room. Will definitely return."

"Oct 2023 I asked for a clean room and when we arrived, it was! I really appreciated that (as was concerned after reading previous reviewers' comments on uncleanliness). Enjoyed comfortable bed and soft pillows just the way I like it. Room temperature is adjustable & comfortable. I appreciate the many different lamps inside the room so we can adjust the lighting that's sufficient to see for each individual's use. They've provided an iron when requested to press clothes to attend a wedding. Decor is modern. Convenient, safe, walkable to downtown center where restaurants, night lights, people are. Breakfast is included which is nice, liked the strawberry kiwi water, the egg omelette, also have fruits, make-your-own pancake, oatmeal, coffee; suggestion could improve on freshness of bacon and eggs & the McMuffin they're in could be crispier."

"Great, but I wish they had housekeeping staff overnight. There was no hair dryer in my room, so I went to ask the front desk staff around 9pm and they said the whole hotel was sold out that night and they didn’t have access to the housekeeping room so I’d have to wait until 9am. Not a single housekeeping person in a large sold out hotel overnight? Seems crazy to me. When I went down to ask at 9am, they told me they’d send one up shortly and I told them I needed it asap. They came half an hour later as I was walking out the door and had no more time left to wait, so I went to my appointment with wet hair outside in the cold. It was annoying, but one blip in an otherwise good stay. The room we had was huge, the front desk was very friendly (and apologetic over the hair dryer issue) and the included breakfast was good. Overall we will be staying here again, but I need upper management to be willing to hire more staff."