Ideal Image Fairfax

"$3k upfront to have my appointments canceled one hour prior to each session, this location is extremely unprofessional in how they handle their scheduling. I have been canceled on 3 times with absolutely no reasonable notice and the next appt is never available until 2 months later, causing me to have to wait between sessions effecting my results. I have been driving to Maryland just to get treatments done. I have also had issues with no one picking up the phone after just calling me to cancel!! I would highly recommend avoiding this provider at all costs. So disappointed from the start. Don’t waste your money. I have never come to google to write poor reviews but would like to warn others before they invest in this company."

"Once you start your Lazer hair removal in Fairfax book with Pam! She is amazing. I have had several treatments. I am glad I had Pam treat me after several appointments. Pam knows her skin types, has great experience, and will push for good results. Danielle at the front desk has the best service and will help you anyway she can!"

"My laser specialist was amazing. She always makes me feel so comfort and we always have the best conversations. I’ve only done 2 appts so far so I can’t tell you the results but everything has been good."

"From the beginning, this has been a disaster and a disappointment. Diana Rubio assured me in my Zoom consultation with her that if they did not call me within two days maximum for my appointments if I was not satisfied, the most important thing for me was to have the treatments done before my travel date, on December 6, they would give me my money back. She sold me the package ensuring the aforementioned. She told me that she would send me her email to contact her, but she never sent it to me, I can't communicate with you, nor with her, or with anyone, they don’t respond to me, and they never contacted me in two days maximum as she assured me. After countless calls, my assistant finally contacted someone from customer service, the call took a long time to schedule my appointments with the respective treatments and today it happens that they did not attend to me because they made the wrong appointments. I work in a law firm and I have no time to waste, I had to be working and I am losing time and money since I did not receive the treatment at the scheduled appointment I have been trying to get some type of response and solve this for 6 hours. I demand the immediate return of my money and proof of cancellation of the contract right now. I can’t wait. Your poor treatment, lack of responsibility, words, and professionalism are unacceptable. I don’t have more time for this."

"I love the team in the Fairfax location! Since Danielle came to the office, she has truly changed it for the better. She is very responsive and just an overall amazing person! I see Naya and love how she lasers. She’s very detail oriented, professional, compassionate and understanding."