Petco

"Love the care my dog receives. He has a hard time every time he gets anxious, but they are always nice to him ."

"Carrisa did an amazing job with my dog. She not only did the normal nail cutting but also decided to shave some of the fur down on my dogs paws to make it easier for her to walk! Carrisa is fantastic and I was very happy with her service, and so was my dog!"

"This is the best pet store I’ve ever visited. There is no where else our family will shop for pet supplies. The staff is always very friendly and helpful—we love our Chester Petco team! They take excellent care of the animals in the store. We visit often as we have a 3 year old who loves animals and each visit to the “fishy store” we can see the animals are happy and taken care of. The selection is fantastic—we’ve been trying out some different options for our golden with skin issues and I’m always pleasantly surprised that the food I’ve researched online is available in this store."

"This specific Petco does not seem inviting. I have a fish hobby and I've frequent this specific store for some of my needs. I've just now committed to narrowing that down to nothing. I went in to do my first exchange of dead tetras, and the register rep (Virginia) was bubbly and nice. The lady that took my decease fish seemed to have a small discontent with either working or having to explain THEIR policy. Her demeanor put me off and I'll now do my fish and product shopping across the shopping center. Getting fish on a delivery day is not recommended, but I needed to add to my tanks while in town and able to drip acclimate them. Also, they don't add stress coat to the purchase, which helps eliminate the additional stresses of more transport. If a water sample is required for exchanges, then that should be stated on purchases, instead of the $9.99 care package that's being sold at the register. Thanks for giving me a reason to remove my account and focus my patronage elsewhere. Pros: -Comparable prices on products -Usually have Red Cherry shrimps which is not easily found elsewhere. -Survey was useful and rep emailed me back -Two recent register and fish section reps were charming -Cat treats pricing Cons: -Uninviting -Fish packaging and prep -Betta fish display is not appealing P.S. I went back that night, just to grab more fish; seeing if that was a one-off. Maverick, working the fish section was great, helpful and attentive. The same person from before, was at the register and I just got something stapled to my receipt with no explanation. Either this is a supervisor that doesn't care for working, and only expect others to perform well. Or, it's a regular employee that demonstrates what NOT to do at Petco."