Childtime of Chesapeake

"I have been waiting for two months of Child Care Aware payments. CCA is waiting on the director to send updated documents. She doesn't really seem to care about our fee assistance. I am constantly having to make sure my time sheets are submitted on time (Marine Corps has a deadline of the 15th each month) and make sure my payments are posting. I have never had this much push back on the provider's side. CCA has been easy to work with; military folks know that's a surprise. I do need to say that my son has had the most amazing teachers. His teachers in the twos room deserve 10 stars. I did have to call and complain when he was in the toddler room. I watch the cameras all day and could tell the two individuals were yelling and being aggressive with the kids. The two women that I complained about are no longer there, thankfully."

"Inconsistent staff, poor communication, not a clean facility, most times it smells like urine in the opened areas as well as in my sons classroom. Everytime I watched cameras the kids were either outside, eating or playing. He didn’t seem to be learning anything. I’ve picked my son up several times and his clothes were wet from urine, shoes consistently untied. Not a professional place at all. I’ve witnessed body language that displayed as if my child was being yelled at (cameras have no sound). My son only lasted a little over a month, he cried everyday when I dropped him off, most of the time I witnessed the teachers ignoring him. My son hated it! He’s at a new facility now and he loves it, I’m finally at peace! He says he never wants to go back to this school. I will say the director is pretty nice but the staff needs more training. I was in childcare for 5 yrs so I know how things should be ran and this place isn’t it."

"My three year old attended for three months. I couldn’t understand why his behavior was becoming an issue and why he never wanted to go until I watched the cameras for prolonged periods of time. The staff was not interacting with him and were sitting on their phones. Any interaction they had with him was negative. There is no audio on the cameras but the body language displayed by the ‘adults’ was terrible. There was no consistency with staff and new people were employed almost weekly, several young men were hired and I watched on the cameras as one got in my child’s face while he was playing. When I brought this to the attention of the director, my child was suddenly placed into classrooms where I did not have access to watch him on the cameras. Inappropriate and disgusting behavior from staff towards my child resulted in MONTHS of work to help him get back to normal behavior and him feeling safe. He learned swear words and when I asked him where he heard this language he told me which staff member had said them. I had never met this staff member previously. This daycare is expensive and is NOT worth it. Don’t bring your child here."

"I have 2 children that have been enrolled since Nov 2018. My youngest son was in the infant room until recently and we loved all of the staff. My son had a wonderful relationship with his primary provider Ms. Kelly. She was so great with him. He has moved up to the toddler room and is adjusting nicely with the help of the staff. My older son is in the 2 year room and tells us all the time how "He had a good day". They do a lot of activities with the kids and he is learning so much. The director and assistant director are very approachable and have always helped address anything we have brought to them. On top of the great staff they have cameras in the rooms where you can check in (or stalk as my husband and I say) on your kids throughout the day. They also have a app that tracks the kids day and allows you to communicate with the staff in your child's room directly. We would highly recommend this location."

"My granddaughter has such an amazing time at Childtime. She has attended the one in Chesapeake for a little over a year now. The amazing teachers are such a huge part of her success. They make her feel at home and know that she has a strong spirit. She comes home talking about all of the spicy words, rhyming words, etc that the she is learning. Her teachers have kept her safe, given her love and taught her so much. The administrators, the teaching teams, and the support staff make an AMAZING place to take my granddaughter who has already been through so much. I am so happy that she feels so loved and important as she walks through those doors every morning. Thanks Childtime for being GREAT!"