Great Clips

"I have been going to this location since it opened a few years ago and have never had a complaint. Check-in online, fast, affordable, friendly staff and a decent cut. Today I walked in, 4 people working but I was the only customer. I get a gentleman stylist with a fedora who I've seen before but never had. Terrible haircut, took forever and uneven all around... I tried to get up several times and he kept saying he wasn't done. Then to my horror he turned on a shop-vac with a brush attachment and put it all over my head. I was so stunned I couldn't move. I can't believe the other stylists would even just sit there. Whoever owns/manages this place has no idea what they are allowing. I'll never be back, go anywhere else!!"

"I went in Friday to get a cut. I have never been to this location. My location in Hickory had an hour wait to I drove to this one. I asked for 4" to be cut off. I was advised I needed at least 6" to come off to get all the dead ends so I agreed. I was asked if I wanted it framed around my face or a blunt cut. I wanted the frame like I had. Instead of opening the scissors and gradually doing a subtle frame from the chin down the stylist cut in the front edge and cut around to the back. I really want I wanted but thought it can't be that bad. When I got home my hair dried and there was no angle from nose the shoulder was one layer and then there was a shelf to the back of my hair. I went back to get it blended the best It could. Now my hair is cut in a big U shape. Not at all what I wanted and the only way to fix it is to cut off a few more inches. Looks like I'll be letting it grow out. It shouldn't take 12" to get the hair cut right. I did this to fix the hair loss I had from covid and now I'm still waiting to get my hair back to normal. I see the post from down below from an Ann Reed. I had the same type of horrible shelf effect and I don't even have layers. This was created from "framing my face". The least they could have done is offer me a refund. I just got an "I'm sorry". I won't go back."

"Horrible. The man butchered my daughter’s hair so bad we had to take her to another salon to get it cut to her ears. Management didn’t care or offer any apologies. I assume no further training will be given to the gentleman so I suggest folks heed my warning and go elsewhere."

"The older lady that cut my hair did not cut my hair as requested, asked for a medium fade, she cut it way to high and one side has a hard line with no fade. Been to this location repeatedly with no issues and made it a regular location. Definitely not pleased, will be finding a different place"

"The manager Jennifer was fantastic! Very professional and helpful. She has cut my nephew and sons hair and they were perfect. She also cut mine and I was very happy. I will be going back to her every time!!"