Chic Thairapy 603 J Clyde Morris Boulevard, Newport News, VA 23601

"Samantha is fabulous!! She did a great job on my braids!"

"I chose this shop based off of the reviews and pictures but my experience with the owner was unpleasant from the minute I walked into the shop. I was not greeted, she argued with me over the way I wanted my hair blended, she called me socially awkward, she was cold and mean spirited the entire time, chanted “Jesus” repeatedly over my head while braiding, put her hands on my shoulders and prayed aloud over me without my permission, and walked off to do someone else’s hair halfway through doing mine without a word and got someone else to finish the most important part of my style. I think this behavior started because I expressed a safety concern while waiting for her to arrive. The inside of the shop itself is nice but the exterior and parking lot are not and there was someone shady out there when I arrived alone first thing in the morning. She called me “scary” and said nothing bad ever happens there. When she asked me if I wanted to cancel the appointment while I was already sitting in her chair I should have ran far and fast as it obviously would have spared us both but I was going through a prolonged illness at the time and desperately wanted to get my hair done in a nice low maintenance style to look & feel more like myself again. This was the strangest and most traumatizing customer experience I’ve ever had. I forgive you though and I forgive myself for allowing the abuse. It taught me a lot."

"I gave 2 stars because in the past Samantha has done a very good job on my hair. Unfortunately the last few times have been horrible. I booked in the morning and she was over an hour late. She did apologize so I did proceed with my appointment because I understand things do happen. On a different occasion Samantha stop halfway through doing my hair to eat. After that she was on the phone arguing with her boyfriend while braiding my hair & had to keep on stoping to fuss. As a result of her being upset with her boyfriend my braids suffer. Some were big some were small and didn't look as neat. She then ask her coworker to come help her finish my hair. So her & her coworker braiding skills are different & my hair towards the top looked horrible. I didn't realize this until I left and went home and was checking out my hair. So I did pay but when I got home I message her and she really didn't seem to care. So that was my last time going. Honestly, she's a good braider but when she preoccupied fussing having phone conversations your hair will suffer."

"Was in need of getting my hair done and was given another salon but after being on hold for 12 minutes I called Chic Thairapy and I tell you I wasn't disappointed at all. Environment was calm soothing and relaxing. On short notice I was able to get my hair done. I thank you so much and I'm 2 weeks late getting this review up charge it to my mind and not my heart. But you rock with them hands and u have a client in me. I sent my sister friend and she slayed her hair too with knotless and my 17 yr old is booked for her appointment. Thanks Sam see you soon."

"My experience with Chic Thairapy was outstanding, the atmosphere was so welcoming. Samantha was very professional. If you want to have a relaxing experience while getting a professional service; Chic Thairapy is the place to go. You won’t be disappointed. Hurry and Schedule your appointment with this Awesome woman of God."