Michaels

"I purchased “sticky gems” for my daughters 100th day of school shirt. The package said there were 100 in the package. When I got home with them, there were only 76. I called the store to ask them if my daughter could put the 76 on the shirt and then come back to get 24 more. The lady told me that she would sell me another package at a discounted price. What?! I paid for 100, I expect 100. So she told me I could bring the whole pack back and return it and get another pack. I have 3 small children, I don’t have time to run to the store multiple times and count the gems to make sure there is 100. Michaels has officially lost my business. I will shop Hobby Lobby from here on out."

"I was hoping for a better selection of yarn. I know that they cover a broad selection for different hobbies so suppose they have to choose smaller selections to cover more hobbies. I was just disappointed in my choices for yarn and tools."

"Decent selection of entry-level professional oil painting supplies. The majority of items you find here, however, will be for a hobbyist or student. Some of the sales staff are informed and know what they are talking about, others stand on their phones and are clueless. Educate yourself before going to make your life easier."

"Big store. Lots to offer. When you find a staff member they are usually busy walking away. But the cashier is usually nice. Even if they aren’t cheerful, they are fast. So that’s a point earned. Unfortunately, I called about a product and was simply told, “yeah, we don’t have that.” But I knew it was carried there. I was just calling ahead to check it was in stock. I even told her where it was and on what endcap. I used the app and saw availability and drove thirty minutes to pick it up off the shelf myself exactly where I had said it was. I should’ve done that in the beginning. I’m only giving four stars for the product availability, sadly not for the staff. If you are self sufficient and know exactly what you are looking for and can use the app to find it, great store. If you need help finding anything, it might be a bit harder at this store."

"Everyone here is more than helpful. The store is always very neat and tidy. It is also usually pretty well stocked. They have a great boho feeling going right now."