Shoe Carnival 466 Pinnacle Parkway, Bristol, TN 37620

"Do not order shoes in store they will not reach out to you and let you know when they've reached the store. They just return them to shelf out the money back and say nothing like it didn't happen. They screwed me out of my Christmas present this way. As someone else bought those for me as a gift and they didn't even call me or email me like they said. Now they put them back on the shelf and they can't help me."

"The Bristol location never seems to have enough inventory, and their customer service needs some attention. I've had better experiences and outcomes at the Johnson City location."

"Had a return on a new pair of shoes. The manager was so rude and acted like it was a horrible thing that I done. She wouldn't hardly speak or look at me. I was very nice to her."

"Does not have a very great selection of shoes or boots. Prices are on the high side. The staff is the worst staff that I have ever encountered. The way they follow you around the store is ridiculous. They are very shallow judgmental people who assume everyone is out to take shoes from them even though the shoes have alarms on them and I do not appreciate the way they act and treat people as if they are the leading authority on shoes of the world. If you know your size recommend buying shoes online so you can get exactly the pair of shoes you deserve without anyone hassling you."

"They have a wide variety of shoes for both men women and children. They have shoes for All Seasons all year round and specials like buy one get one half off prices. I do recommend stopping by and browsing at what they have to offer."