Mast General Store Roanoke

"Really fun place to shop, they have just about everything you can think of, vintage toys, candy, apparel, and a huge loft with all the outdoor adventure gear you could want."

"Needed to make a return and was hoping to look around and purchase something else but the girl at the front desk stopped that from happening. I was waiting in line as no one was at the register and she came up and didn’t acknowledge me- actually decided to ignore me altogether and walk away. I’m fine waiting all the time in the world for you to help a customer but pretending I don’t exist isn’t the answer. Not sure what her issue was but she made sure to say “welcome in” to the next people who came in while ignoring me. Another woman who was nice ended up assisting me as it was clear the first girl wasn’t going to speak to me. Like I said was hoping to look around and make another purchase but that girl ruined it and made it clear I wasn’t welcome."

"I have always loved Mast and should have left a review sooner. Leaving one now because of what I witnessed yesterday. A customer became irrationally rude and hateful due to clerk Vickie allowing a younger shopper who had accidentally selected one wrong item to quickly get the correct one. The middle-aged woman behind me in line attempted to belittle the much younger girl and was unusually nasty to Vickie. The lady’s partner even seemed embarrassed while she attempted to get me to agree with her. Instead I told the clerk, Vickie, I felt she did the right thing. Total delay maybe 3 minutes and for a kindhearted reason. This is a people oriented family (and pet) friendly store. Some people need to stick to online shopping. Coming at lunch hour the week of a major holiday and expecting a zero minute wait is irrational. Vickie thank you for what you did for the girl."

"Amazing place to stroll through and shop. So many different brand names to choose from in clothing and accessories. Outdoor enthusiasts paradise really and popcorn too! I got a great hat. Prices are a little steep but not ridiculously so. It was fun."

"This place is great. Good selection of fashion and outdoors. Small but good selection of camping, hiking, fishing, etc gear. Great place to find a good flashlight, pocket knife. LLbean gear, etc. Kitchen gadgets and trinket toys and candy galore."