Taco Bell 1118 Big Bethel Road, Hampton, VA 23666

"We pulled up to the drive through and were told to “hold on a minute”. Waited 30 minutes at the screen then just pulled up to the window when they were literally silent the whole time. Then we get to the window and she FINALLY says she’s backed up on orders so she has to clear the screen first so it’ll be a whole. I’m like okay well can i order? She’s like i have to clear the screen first, we’re overloaded with DoorDash and Grubhub orders. Like maam why wouldn’t you say that at the window instead of making us waiting silently for half an hour and not getting an answer until we pulled up to the window. Crazy thing is, when we pulled off from the speaker, she finally answered a customer after we said hello like 5 times. Terrible service, line was crazy. And the person before us got food so how tf we just happen to catch your 15 order rush."

"It's been years since I've eaten here. Delicious!! I installed the app and will be back. New(er) items I'd never had were amazing!"

"Photos on here are fake af! Advertisement fake! Check out real customer orders of photos! Do not trust by owner photos! Husband went and ordered, specifically asked for plain burrito with no sour cream or lettuce (beefy 5 layer burrito.), didn’t even have layers that is supposed to come with! It came with lettuce and onions. It’s not even supposed to be made WITH it…should not have to specify what does not go on items to your workers! And the dordita crunch also done wrong! Dordita crunch has meat! Not a spit worth… ….all orders complete mess. No tags or papers on orders.. No receipt so now even more waste of time. Pieces of plastic found too. This has been happening at all Taco Bell’s going to. Tired of it, family will never order from company. Second and third shift people absolutely suck! Either cannot follow simple, high school level instructions, or pure lazy! No, I’m not contacting directly, why? You won’t give my money back and addition to time and effort wasted on too! Instead, recording a video and taking dash cam to also post all online. Pictures of food too. Maybe help others to save their hard earned money. Going to order a pizza."

"Saddest supreme soft taco ever.. Ordered supreme soft taco combo, three really small and sad taco with a drink for $11. Ate all and really not satisfied. I can order a whole 20pc chicken nuggets with Big Mac sandwich next doors for less than $11. This Taco Bell establishment is a joke."