McDonald's

"I've been sitting in drive through for 15 minutes and haven't moved forward at all. I don't know why I keep placing orders on your mobile app or coming to McDonalds period. The app is supposed to make things faster but it doesn't help at all. If I wait in pick-up parking spot, it takes longer than the ridiculously long drive thru. Last time I went inside, they didn't even have anyone at the register and when asked they yelled at an elderly women to use the kiosk. Other customers were helping the poor woman but she was paying cash and it wouldn't go through. She ended up leaving with no food after 20 minutes and 2 other people left too because they couldn't get anyone to help them. I wasn't even supposed to be inside but had been sitting in parking spot forever to get my food. Willow Oaks and Buckroe are just as bad. Rude, orders are usually missing items, cold when I get them. I've called the complaint number several times and someone called me back once and were no help at all. I spent 30 dollars to save time, but I could've gone to the grocery store, made breakfast and cleaned up the dishes by now, for a lot less money. The ONLY reason that I even try is because this is something I have always done as a treat for my grandkids when they stay the night with me and they look forward to it. But service, time and food have gotten worse and worse. I keep hoping it will get better but it's worse every time"

"It's McDonalds. And at this one staff interaction is lacking. I know retail fast food is a hard job because people in general suck. But don't let those kinds of people get you down and sour you to all the others that offer a smile."

"My experience at the Fox Hill McDonald’s across from Harris Teeter is usually great but tonight they definitely missed the mark and had me dissatisfied. There was absolutely no heat to these fries. They Thank you double dip the same damn size completely cold. You could tell that the fries were completely stale. I had to get back into my car and bring me the entire meal that I purchased from my family back. One bite of the those double dipped, stale fries was a complete turn off and the food was thrown in the bag. They re dipped the same fries and returned them to me again. As if I wouldn’t be able to tell the difference. Don’t work the night shift if you don’t want to make fresh food."

"I didn’t get my double cheeseburger I was charged for and the pie’s had expired a hour before I bought them! They were hard threw them away. The fries were cold and old too"

"I've worked here recently got fired you don't want to eat here they don't salt the fries half the time at half of shift the onion and seasoning are taking away from the grill apparently makes it easier to clean and water is added to the mcribs sauce so they don't have to make new sauce and they also serve the old fries to door dashers most the crew members are lazy and don't care the only time your going to get decent food is if the GM is working there in the morning through afternoon soon as she turns her back it goes to hell please stay away from this McDonald's SAVE YOUR MONEY !!!!"