Palm Tree Caribbean Cafe

"Didn’t receive my order. When I called the restaurant the employee who picked up was rude and said I was lying. She had an attitude from the moment she picked up the phone. Food was mid. Will never order there again Edit: by the owners response it’s clear why the employee was so rude. This sort of unprofessional and rude behavior clearly starts at the top. I’d highly discourage anyone from eating at such unprofessional and unwelcoming environment. If I could give 0 Stars I would"

"The food quality has definitely fallen by the wayside of late. Also, the restaurant needs a face lift. For a small space, it could look a lot more presentable and don't get me started on that dirty curtain leading to the kitchen... The food is very salty of late, and why is it hidden in the back corner in the semi-dark where you can't even see it??? I think that darkness is why I found a piece of plastic- wrap mixed in my cabbage the last time l was there! This spot is closer but I rather make the hike to MP; their food is displayed right where you can see it so that you can make a good choice of what to get. They're also opened earlier and their jerk sauce not only tastes better and has more flavor, it isn't only made of pepper. I really used to like palm tree but if they don't raise their standards they're not gonna see me back."

"I had the vegan oxtail with yams and red beans with rice. I also had a vegan chicken sandwich w cheese and fries. Everything was well seasoned and just tasty. The texture went well with the imitation. They let me try the tomato bisque which was equally flavorful. Thank you for an excellent experience. Food-excellent. Service-well it was good, server was multi tasking, the place is small. Atmosphere- its nice its is not elegant or trashy, it's clean, colorful and upbeat."

"The food is great! Do not order macaroni and cheese, though. Customer service is so so. If you call in, prepare to be on hold for a while (depending on the time of day). They are pretty busy, so it's better to order in person. I haven't tried online ordering. It's not the best restaurant for dining in, although you can. It lacks the ambiance for a nice dine in experience. Above all, their food is really good."

"We went on a day when fish was the main dish....they had no fish....they had no burgers....they pretty much had nothing but beef stew...so we all got beef stew. It was under impressive. The Mac and cheese was soggy as if the noodles had been soaking all day. One of us had no beef in our beef stew, the other had a good amount of beef but no veggies and another got a whole bunch of potatoes. The guy behind the counter was unforgiving in his attitude about not having anything too, it was laughable at best. To say we won't be back anytime soon is an understatement. Unless it's the LAST carribbean joint in Hampton Roads running....we'll drive to Richmond instead - it was THAT bad! I wouldn't feed it to the stray cats."